Luisa Taouma
Taylorsville,USA
Summary
Accomplished caregiver with extensive experience at Private Individual, excelling in compassionate care and patient advocacy. Proficient in medical record-keeping and effective communication, enhancing client well-being. Demonstrated adaptability and reliability, ensuring a safe environment. Successfully improved client satisfaction by 20% through personalized care plans and emotional support. Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care.
Overview
17
17
years of professional experience
Work History
Caregiver
Private Individual
San Francisco, California
01.2025 - 08.2025
- Assisted clients with daily living activities and personal hygiene routines.
- Monitored client health and reported changes to healthcare professionals.
- Provided companionship and emotional support to enhance client well-being.
- Prepared nutritious meals according to client dietary restrictions and preferences.
- Organized and maintained a clean and safe living environment for clients.
- Assisted clients with mobility tasks, including transferring and positioning safely.
- Documented daily care activities accurately for healthcare team reference.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Improved patient outlook and daily living through compassionate care.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Laundered clothing and bedding to prevent infection.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Administered prescribed medications on a timely basis following care plan instructions.
Clerk Processor
USPS, United States Postal Service
Salt Lake City, Utah
12.2015 - 01.2025
- Processed incoming and outgoing mail efficiently and accurately.
- Operated sorting equipment to categorize mail by size and weight.
- Maintained accurate records of postal transactions and deliveries.
- Collaborated with team members to ensure timely mail delivery.
Teachers Aide/On call Substitute
Family Developmental Center
San Francisco
09.2011 - 02.2013
- Assist in a preschool classroom of approximately 12 -17 children
- Help facilitate group and 1:1 learning activities
- Assist the teacher with children ages 2 - 3 1/2 year olds, ratio 1:6; and assist with activity set-up & clean-up
- Participate actively in all daily programming
- Adequately observe participants’ activities and ensure safety
- Monitor behavior and social interaction
- Respond to critical incidents and act swiftly in an emergency situation
Receptionist
CAAP
San Francisco, CA
11.2010 - 02.2011
- Announce appointments arrivals, verify appointment times, create client chart for the clinic, create calendar for case manager’s appointments with clients, set up triage area, general office duties such as faxing, mailing, answering phone lines, data entry.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Administrative Asst.
New America Media
San Francisco, CA
03.2010 - 10.2010
- Posted news stories and pictures to NAM website, filed and help organize in accounting department.
- Entered and updated contacts into the database, front desk receptionists, all other general office, and administrative duties.
Cashier
K.V. Mart
Orange County, CA
09.2008 - 12.2009
- Worked as a cashier and stock clerk.
- Greeted and assisted many customers on a daily basis.
Education
LIFTv2 Program - Early Childhood Education
Urban university
San Francisco, California09.2025
Certified in Business Technologies -
Hawaii Job Corps Center
Waimanalo, Hawaii07.2006
High School Diploma -
Tafuna High School
Pago American, Samoa06.2002
Skills
- Filing
- Ingoing/Outgoing
- Distributing checks
- Microsoft Word
- Data entry
- Excel 2010
- Spreadsheets
- Web posting
- Alumni email master blast list
- Database
- Child development
- Classroom management
- Lesson planning
- Effective communication
- Time management
- Team collaboration
- Customer service
- Health monitoring
- Emotional support
- Reliability and punctuality
- Adaptability and flexibility
- Patient advocacy
- Medical record-keeping
- Records maintenance
- Basic housekeeping
- Incapacitation care
- Compassionate communication
- Active listening
- Dependable and responsible
- Hoyer lifting equipment
- Case management
- Client documentation
- Safety awareness
- Behavioral management
- Dementia care
- Compassionate care
- Patient management
- Flexible schedule
- Problem-solving
- Verbal and written communication skills
- First aid and safety
Timeline
Caregiver
Private Individual
01.2025 - 08.2025
Clerk Processor
USPS, United States Postal Service
12.2015 - 01.2025
Teachers Aide/On call Substitute
Family Developmental Center
09.2011 - 02.2013
Receptionist
CAAP
11.2010 - 02.2011
Administrative Asst.
New America Media
03.2010 - 10.2010
Cashier
K.V. Mart
09.2008 - 12.2009
LIFTv2 Program - Early Childhood Education
Urban university
Certified in Business Technologies -
Hawaii Job Corps Center
High School Diploma -
Tafuna High School
Similar Profiles
Vuyolwethu FonyaVuyolwethu Fonya
Uber Driver at Private IndividualUber Driver at Private Individual
Juliette CastroJuliette Castro
House and Pet Sitter at Private IndividualHouse and Pet Sitter at Private Individual
Meghan StanleyMeghan Stanley
Home Health CNA at Private IndividualHome Health CNA at Private Individual
Jacob SebringJacob Sebring
Extra Work at Private IndividualExtra Work at Private Individual
Dawn WogermanDawn Wogerman
Implementation Consultant at ExperlogixImplementation Consultant at Experlogix