LUISA FERNANDA GRISALES MARIN
Orlando
Summary
Dynamic educator and ISO 9001 consultant with a proven track record at Management Systems Consultants. Expert in e-learning management and curriculum design, I excel in developing tailored training programs and conducting comprehensive audits. Adept at fostering collaboration and driving quality compliance, I leverage pedagogical research to enhance professional training outcomes.
Overview
22
22
years of professional experience
Work History
INSTRUCTOR/Substitute Teacher
University of SENA Colombia
Manizales- Colombia
08.2013 - 08.2025
- Designed comprehensive training programs with evaluation checklists to ensure quality outcomes.
- Developed tailored training processes based on care types, training levels, and participant profiles.
- Created effective teaching-learning activities utilizing information and communications technologies.
- Conducted applied research projects in technical and pedagogical fields focused on professional training.
- Evaluator and auditor of labor competencies.
- Management of virtual learning platforms, Blackboard, Moodle, and Zajuna.
Quality Management Systems Consultant ISO 9001
Management Systems Consultants
Manizales Colombia
01.2004 - 07.2013
- Analyzed client requirements to design tailored systems solutions.
- Collaborated with stakeholders to identify process improvements and efficiencies.
- Developed documentation for system configurations and technical specifications.
- Prepared detailed cost and benefit analysis documents for IT initiatives requiring additional funding approval from senior management.
- Performed system design, programming, testing, debugging and documentation of applications.
- Developed comprehensive knowledge base articles documenting standard operating procedures. ISO 9001 and ISO 19011 standar.
Auditor
Management Systems Consultants
Manizales- Colombia
01.2004 - 06.2013
- Conducted quality audits following ISO 19011 standards to ensure compliance.
- Collaborated with management to create tailored audit plans aligned with business objectives.
- Prepared comprehensive reports detailing audit findings and recommended corrective actions.
- Mentored junior auditors, sharing best practices and methodologies for improved performance.
- Worked with management to review external audit results and formulate action plans.
- Executed audits on internal controls, producing thorough reports on findings.
- Assisted in developing audit plans based on defined objectives and established standards.
Education
Professional in Business Administration - Business Administration
National University of Colombia
Manizales- Colombia07-2009
Public Management Specialist -
ESAP School of Public Administration
Bogotá Colombia03-2012
Specialization in Quality Control -
Sena University Colombia
Colombia01-2012
Project Management With PMI Guidelines -
FEUD
Colombia12-2016
Comprehensive Internal Audits Focused on ISO 9001- ISO 14001- OHSAS 18001 Standards -
TUVRheinland
English During The TVETProgram Hosted By The Global Training -
North Carolina State University
Raleigh, NC10-2021
Skills
- E-learning management
- Curriculum design
- Competency auditing
- Documentation development
- Quality compliance
- Pedagogical research
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
INSTRUCTOR/Substitute Teacher
University of SENA Colombia
08.2013 - 08.2025
Quality Management Systems Consultant ISO 9001
Management Systems Consultants
01.2004 - 07.2013
Auditor
Management Systems Consultants
01.2004 - 06.2013
Professional in Business Administration - Business Administration
National University of Colombia
Public Management Specialist -
ESAP School of Public Administration
Specialization in Quality Control -
Sena University Colombia
Project Management With PMI Guidelines -
FEUD
Comprehensive Internal Audits Focused on ISO 9001- ISO 14001- OHSAS 18001 Standards -
TUVRheinland
English During The TVETProgram Hosted By The Global Training -
North Carolina State University
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