Luisa Fernanda Mora
Frisco,TX
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
7
7
years of professional experience
Work History
LIVING IN NANNY
PRIVATE
06.2022 - Current
- Assisted with light housekeeping duties such like running errands for 5 days of week.
- Supported children in play activities, meals, and snacks, hygiene, and socialization.
- Collaborated closely with parents in establishing boundaries/rules within household which helped maintain consistency across all environment
- Organized and cleaned the home after activities by picking up toys and straightening up the room.
- Played games, worked on puzzles, and read books to young children.
LIVING IN NANNY
PRIVATE
06.2021 - 06.2022
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
ASSISTANT OF OPERATIONS FOR PARTNERS
MICROSOFT ( TELEPERFORMANCE COLOMBIA)
04.2020 - 12.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
SERVER/RUNNER
HOTEL+SPA TCHERASSI
06.2018 - 02.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
SERVER/ BARTENDER
Las Hijas De Las Tostada S.A.S
09.2017 - 05.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
GED -
EDUCATIONAL CORPORATION INDOAMERICANA
BARRANQUILLA, COLOMBIA12.2017
Skills
- Patience and understanding
- Friendly
- Reliability and Trustworthiness
- Proactive
- Fast Learner
- Team Collaboration
- Good communicator
- Organized
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
LIVING IN NANNY
PRIVATE
06.2022 - Current
LIVING IN NANNY
PRIVATE
06.2021 - 06.2022
ASSISTANT OF OPERATIONS FOR PARTNERS
MICROSOFT ( TELEPERFORMANCE COLOMBIA)
04.2020 - 12.2020
SERVER/RUNNER
HOTEL+SPA TCHERASSI
06.2018 - 02.2020
SERVER/ BARTENDER
Las Hijas De Las Tostada S.A.S
09.2017 - 05.2018
GED -
EDUCATIONAL CORPORATION INDOAMERICANA
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