Luis Alberto Lopez Carrillo
San Diego,CA
Summary
Experienced professional offering proven expertise in overseeing front desk operations and completing accurate daily reconciliations. Strengths include account audits, guest billing and end-of-day reporting. Diligent, meticulous, and hardworking team player. Detailed professional with many years of experience maintaining financial records and reviewing financial activity. Polished in spreadsheet creation, report preparation, and data analysis. Quick and accurate to meet strict deadlines and manage multiple tasks.
Overview
13
13
years of professional experience
Work History
Night Auditor
Holday Inn Express
San Diego, CA
03.2024 - Current
- Greeted arriving guests and checked them in to their rooms.
- Monitored hotel occupancy, rate availability, and special requests or needs of guests.
- Compiled daily reports on hotel activity such as room occupancy, revenue totals, and other statistics.
- Performed nightly audits of all cashiering staff by verifying accuracy of shift paperwork and balancing accounts.
- Completed end-of-day reconciliations of cash drawers and credit card transactions.
- Reported any discrepancies immediately upon discovering them.
- Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
- Audited and balanced cash and credit transactions daily and reset register for next day's operations.
- Ran end-of-day computer functions and closed out reports, submitting details to professionals for review.
- Verified customer credit to establish payment method for accommodations.
Cook
Habit Burger Grill
La Mesa, CA
07.2023 - 02.2024
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Supervised and trained kitchen staff on proper preparation techniques.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Operated grills, fryers and broilers to cook items to quality guidelines.
Cashier
Azteca taco shop
San Diego, CA
01.2023 - 10.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Accepted cash and credit card payments, issued receipts and provided change.
Sales Associate
Holida Inn Express
Tijuana, Baja California
02.2022 - 12.2022
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Adhered to company initiatives and achieved established goals.
- Developed trusting relationships with customers by making personal connections.
- Handled customer complaints in a professional manner.
- Tracked sales performance metrics to identify trends in the market place.
- Developed promotional strategies to increase sales volume.
Teacher
Secretaria De Educacion Publica
Guanajuato, Guanajuato
08.2018 - 07.2019
- Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
- Evaluated students on monthly basis and adjusted lessons accordingly to incorporate improvements.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Prepared and graded subject tests for students.
- Developed and implemented lesson plans based on curriculum objectives.
- Supported English Language Learners by providing additional resources tailored towards their specific needs.
Administrative Manager
Instituto Cucapah
Mexicali, Baja California
07.2011 - 05.2018
- Analyzed internal processes and recommended and implemented procedural or policy changes to improve operations.
- Read through contracts, regulations and procedural guidelines to verify comprehension and compliance.
- Coordinated and conducted classes to teach procedures to new staff members.
- Managed busy calendar for executive team, planning and preparing meetings and communications.
- Negotiated and reviewed contracts, rates and terms with current facilities and suppliers.
- Tracked and analyzed expenditures to deliver budgets and financial reports.
- Managed payroll processing activities including timekeeping data entry, benefits administration, garnishments, tax withholdings.
- Ensured compliance with applicable laws governing employee rights such as labor laws or OSHA regulations.
Education
BBA - Business Administration
Cetys Universidad
Mexicali, BC12.2011
Specialist of Education - Teaching English As A Second Language (ESL)
San Diego State University
San Diego, CA05.2008
Skills
- Hiring and Training
- Business Strategies
- Payroll Control
- Office Management
- HR Support
- Staff Training
- Customer Service
- End-of-Day Processes
Languages
English
Full Professional
Spanish
Native/ Bilingual
French
Limited
Timeline
Night Auditor
Holday Inn Express
03.2024 - Current
Cook
Habit Burger Grill
07.2023 - 02.2024
Cashier
Azteca taco shop
01.2023 - 10.2023
Sales Associate
Holida Inn Express
02.2022 - 12.2022
Teacher
Secretaria De Educacion Publica
08.2018 - 07.2019
Administrative Manager
Instituto Cucapah
07.2011 - 05.2018
BBA - Business Administration
Cetys Universidad
Specialist of Education - Teaching English As A Second Language (ESL)
San Diego State University
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