Luis Alberto Santiago Ortiz
Deltona,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Shipping and Receiving Clerk
Express Labels
01.2022 - 03.2023
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Reviewed order data to verify transactions and shipping dates.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Processed required paperwork to expedite handling of shipped and received goods.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
Press Machine Operator/Press Assistant/Rewind Machine Operator
Express Labels
06.2019 - 03.2023
- Followed safety protocols to reduce operating risks on press machinery.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Loaded and positioned raw materials in loading and feeding mechanisms.
- Reviewed completed orders for quality and accuracy.
- Operated press to achieve highest print quality and productivity with minimal scrap.
- Inspected printed products for clarity, color accuracy, and conformance to provided specifications.
Installer/Truck Driver/Group Leader
Wegman Associates
01.2019 - 05.2019
- Trained new team members by relaying information on company procedures and safety requirements.
- Supported staff with developing professional skills and abilities, uplifting team performance.
- Delegated tasks strategically and monitored progress for timely completion.
- Resolved conflict quickly to limit operational disruption and maintain positive, productive working environments.
Housekeeping Supervisor
Mastercorp
10.2015 - 12.2018
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Communicated repair needs to maintenance staff.
- Managed laundry sorting, washing, drying, and ironing.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Increased employee performance through effective supervision and training.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Trained and mentored new staff on cleaning and safety protocols.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Addressed customer feedback and complaints to maximize satisfaction.
Education
High School Diploma -
Luis Lloren Torres
Juana Diaz, PRNo Degree - Business Administration And Management
Universidad Interamericana De Ponce PR
Ponce, PRSkills
- Inventory Replenishment
- Customer Experience
- Equipment Maintenance
- OSHA Standards
- Efficient Routing
- Basic Mathematics
- Packing and Scanning
- Inventory Auditing
- Team Goals
- Verbal and Written Communication
- Basic Repairs
- Inspect Shipments
- Shipment Preparation
- Package Shipment
- Safety
- Mathematical Calculations
- Shipping and Receiving
- Performance Goals
- Shipment Routing
- Shipment Updates
- Order Checking
- Production Organization
- Work Assignments
- Barcode Labeling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Shipping and Receiving Clerk
Express Labels
01.2022 - 03.2023
Press Machine Operator/Press Assistant/Rewind Machine Operator
Express Labels
06.2019 - 03.2023
Installer/Truck Driver/Group Leader
Wegman Associates
01.2019 - 05.2019
Housekeeping Supervisor
Mastercorp
10.2015 - 12.2018
High School Diploma -
Luis Lloren Torres
No Degree - Business Administration And Management
Universidad Interamericana De Ponce PR
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