LUIS ALFREDO BRICENO
Summary
Dynamic Auto Glass Technician with proven expertise at Tx Pro Auto Glass, recognized for delivering flawless installations and exceptional customer service. Skilled in windshield repair and adhesive application, I excel in teamwork and problem-solving, consistently meeting quality standards and enhancing client satisfaction through efficient, mobile service.
Overview
2
2
years of professional experience
Work History
Mobile Auto Glass Installer
Tx Pro Auto Glass
05.2024 - Current
- Reduced repeat service requests by ensuring proper auto glass installation and addressing any concerns prior to job completion.
- Achieved consistent results with careful adherence to manufacturer guidelines while performing windshield replacements or repairs.
- Provided exceptional customer service during mobile services appointments making it convenient for our clients.
- Resolved customer complaints professionally, offering solutions or alternative services when necessary to maintain satisfaction levels.
- Delivered prompt, reliable service for clients by completing installations within designated timeframes.
- Demonstrated adaptability to various vehicle makes and models, ensuring seamless auto glass installation regardless of the vehicle type.
- Collaborated with team members on large-scale projects, streamlining the installation process and improving overall efficiency.
- Contributed to company''s reputation for quality workmanship by consistently producing flawless auto glass installations.
- Utilized specialized tools and equipment effectively, resulting in precise cuts and perfect fits during auto glass installations.
- Replaced seals around windows to prevent water leakage and protect surrounding structures.
- Met or exceeded company-defined quality and production goals.
- Applied industry best practices and company quality standards to deliver efficient, timely and quality installation service.
Auto Glass Technician
Aplus Auto Glass
02.2023 - 04.2025
- Collaborated with team members to ensure smooth workflow, resulting in timely project completion.
- Accepted and processed payments for services.
- Provided same level of care and attention to all customers, no matter vehicle value.
- Maintained high-quality workmanship by adhering to industry standards and best practices in all tasks performed.
- Applied primer, installed glass and monitored curing.
- Kept tools and equipment in optimal working condition, ensuring consistent performance on each job.
- Prepared surfaces by sweeping away debris, scrubbing glass and applying chemicals.
- Reduced vehicle downtime for clients with prompt completion of auto glass projects.
Education
High School Diploma -
USM
Caracas Venezuela09-2003
Skills
- Power tool operation
- Glass cleaning
- Hand tool proficiency
- Vehicle preparation
- Vehicle inspection
- Adhesive application
- Window tinting
- Glass handling
- Urethane application
- Trim removal
- Glass cutting
- Windshield repair
- Work order processing
- Glass replacement
- Auto glass installation
- Mobile services
- Heavy lifting
- Power tool proficiency
- Hand tool expertise
- Window installation
- Teamwork
- Teamwork and collaboration
- Customer service
- Multitasking Abilities
- Installation and repairs
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Mobile Auto Glass Installer
Tx Pro Auto Glass
05.2024 - Current
Auto Glass Technician
Aplus Auto Glass
02.2023 - 04.2025
High School Diploma -
USM
Similar Profiles
Mike RajoMike Rajo
Glass Installer at Mike’s pro auto glassGlass Installer at Mike’s pro auto glass
James WolfeJames Wolfe
Owner/Operator at Novus Glass (Wolfe Auto Glass)Owner/Operator at Novus Glass (Wolfe Auto Glass)
Byron Nelson IIByron Nelson II
Pre-Owned Auto Sales Professional at TX Auto GroupPre-Owned Auto Sales Professional at TX Auto Group