Luisa M. Ligorria
Washington,DC
Summary
Energetic self-starter with a robust background in inventory planning and optimization, adept at harnessing the power of Microsoft Excel and Google Sheets. A quick learner with a natural ability to adapt, I approach challenges with enthusiasm and an eagerness to continuously expand my skill set. Proficient in both English and Spanish, I offer effective communication across diverse teams. Ready to excel in my next endeavor, I am prepared to contribute dynamically to new opportunities.
Overview
8
8
years of professional experience
Work History
Lead Procurement Analyst
LePrix Inc.
05.2021 - Current
- Provide monthly account sales reports with visualization tools and provide feedback based on internal data to adjust inventory intake
- Work directly with CEO and VP of Supplier Partnerships to procure new inventory or suppliers based on monthly sales reports
- Built and strengthened long-lasting client relationships with over 100 stock accounts and 50 auction accounts.
- Work cross functionally with operations, sales and merchandising team to monitor inventory from the beginning stages of demand from buying accounts, to final stages of shipping and invoicing.
- Manage the communication between B2B supplier accounts and other teams within the company while managing daily supplier uploads and translating CSVs files into usable data
- Addressed problems with accounting, billing and service delivery to maintain and enhance client and supplier satisfaction.
Client Care Specialist
LePrix Inc.
08.2019 - 05.2021
- Direct point of contact for B2C customer or B2B buying account by calls and emails
- Collaborate with marketing team for collection curation based on monthly trends and themes
- Created customer support strategy to increase customer retention utilizing Zendesk tools.
- Research and curate resale pricing guides for B2B buyers based on brand, style, age of item, etc.
Assistant Manager
Zadig & Voltaire
11.2015 - 05.2019
- Analyze daily operational sales and directly sell merchandise to potential customers and building relationships with current and future clients with email notifications about future sales
- Account daily sales, cash flow, and inventory stock in a high paced environment
- Demonstrate an ability to adapt and perform under stressful circumstances and respond appropriately.
- Assisted general manager by conducting inventory analysis to determine optimal stock levels and target VIP buyers.
Education
Bachelor of Arts - Fashion Merchandising
Marymount University
Arlington, VA05.2020
Skills
- Inventory Planning
- Excel
- Web Scraping
- Problem Solving
- Market Research
- Data Analysis
- Visual Merchandising
- Strong communication and written skills
- Data cleansing and validation
- Customer Service
- Vendor Relations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Volunteer
- The Children's Inn at the National Institute of Health - Front desk assistance
- UPCYCLED - Community cleanup
References
Paige Rubin
Handbag Specialist & Head of Sales at Christie's
New York City, NY
(407) 902-6999
Diana Amaya
Director of Sales and Business Development at LePrix
Houston, TX
(832) 881-7362
Rudys Romero
Digital Marketing Coordinator at LePrix
Bethesda, MD
(301) 624-3217
Timeline
Lead Procurement Analyst
LePrix Inc.
05.2021 - Current
Client Care Specialist
LePrix Inc.
08.2019 - 05.2021
Assistant Manager
Zadig & Voltaire
11.2015 - 05.2019
Bachelor of Arts - Fashion Merchandising
Marymount University