Luisana Flores
5635 Harriet St. Houston,TX
Summary
To obtain an externship in a dental office to expand my learning in becoming a Certified Dental Assistant. Closely observing, participating and following guidance from experienced dentist and staff. To develop learning strategies with different roles an duties in the dental office.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager
The Children's Place
06.2018 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Certification - Dental Assisting
Dental Assistant Academy - Pearland
10555 Pearland Parkway Suite L Houston, TX 7708909.2024
High School Diploma -
Stephen F. Austin High School, Houston TX, US
1700 Dumble St. Houston, TX 7702306.2020
Skills
- Language: English and Spanish
Ability to communicate both verbally and writing
- Leadership
To support and guide team members to complete tasks and goals in a positive environment
- Multitasking
Effectively working in a task while keeping track of other activities or situations around
- Self Motivation
Able to set a clear plan involving self-discipline and initiative
Certification
AHA CPR Certified - American Heart Association 2024
Timeline
Manager
The Children's Place
06.2018 - Current
Certification - Dental Assisting
Dental Assistant Academy - Pearland
High School Diploma -
Stephen F. Austin High School, Houston TX, US
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