Luis Angel Marin
Las Vegas,NV
Summary
Experienced individual who is hardworking, persistent, and an organized self-starter with a superior follow-through. With an ability to develop and nurture long-term connections. Rapid learner who brings excitement and enthusiasm to my work and team. Seeking a challenging and rewarding position with a company where I can utilize my skills to grow and enhance company productivity.
Professional with strong background in logistics, fully prepared for role in warehousing and distribution. Proven ability to efficiently manage inventory, accurately fulfill orders, and maintain safe, organized work environment. Excellent at collaborating with team members and adapting to changing demands. Skilled in operating forklifts, managing stock, and using warehouse management systems. Reliable and results-driven, ensuring high standards of performance and customer satisfaction.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
23
23
years of professional experience
Work History
Order Picker
JIM L SHETAKIS DISTRIBUTING
05.2023 - 04.2025
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
- Ensured proper labeling and packaging of products, adhering to company standards and minimizing potential damages during transport.
- Expedited urgent orders through prioritized picking strategies while maintaining accuracy standards.
- Enhanced customer satisfaction levels by consistently maintaining high standards of accuracy in fulfilling orders.
- Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
- Assisted in managing inventory levels, performing routine cycle counts, and reconciling discrepancies as needed.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Picked and packed order items.
- Followed orders precisely for correct items, sizes and quantities.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Prepared and checked outbound shipments for accuracy.
- Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
- Received new stock and input values into computer system.
- Maintained store assets with effective loss prevention strategies.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Updated merchandise pricing to match new values and special promotional rates.
- Created and enforced detailed organization processes to increase quality and service standards.
- Tracked production and quality control systems to proactively identify deficiencies.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Stocked shelves to match planogram images and instructions.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Checked product levels and recommended new purchases.
- Excellent communication skills, both verbal and written.
- Maintained a safe working environment by adhering to OSHA guidelines and proper use of personal protective equipment.
Sales Manager
Trailer Source LLC
10.2019 - 05.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Trained new employees in proper assembly techniques, contributing to overall team success and productivity.
- Met strict deadlines for trailer completion, prioritizing tasks and working efficiently under pressure.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Completed registration paperwork and sales documentation.
- Improved the overall buying experience for each client by offering attentive support during test drives.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Answered telephone and email inquiries from potential customers.
- Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
- Reviewed trailers before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Performed cash, card, and check transactions to complete customer purchases.
- Assembles quality trailers and axles, wiring trailers, putting fenders and axles on trailers, applying company logo, stacking trailers, bunk assembly, axle, and bow assembly
- Delivered high-quality service by addressing customer concerns promptly and professionally.
Car Salesperson
Prefer Auto Credit
10.2017 - 10.2019
- Negotiated purchase prices and explained sales, and optional products.
- Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Trained new sales staff members on company policies, procedures, and best practices in customer service delivery.
- Expanded dealership''s clientele through targeted outreach efforts, including local events and social media engagement.
- Responded to customer enquiries via telephone and email.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Performed cash, card, and check transactions to complete customer purchases.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
Insurance Sales Representative and Tax Professional
America Tax Service and America’s Auto Insurance
01.2014 - 01.2017
- Sold Property Casualty Insurance, Auto Non Standard Insurance, Motorcycle and Commercial Insurance
- Customer service, introducing insurance plans that meet the specific requirements of the prospect client
- Reviewing contracts and explaining the terms of the contract with the clients
- Use of Estimation Insurance system- Quomation
- Inputting client information on the online company portals
- Maintaining files and making sure everything is signed and properly handled
- Handling endorsements, claims, calls with underwriters and insurance adjusters
- Made courtesy calls to clients and answered incoming calls
- Nevada DMV Transactions, Vehicle Registrations, Titles, Moving Permits and Document Duplicates
- Translated official documents from Spanish to English for the DMV of Nevada
- Prepared Income Tax Returns, Tax Amendments using Drake Software
- Cash Handling and accepting payments
Seat Mechanic
Flight Line Products
01.2010 - 01.2014
- Broke down seats and repaired seats from ground up
- Used Mechanical tools, e.g. router, power drill, pressure gun
- Maintained constant dedication to quality, maximized accuracy, and ensured jobs were completed correctly the first time.
- Displayed solid commitment and loyalty to the company, often working overtime as needed.
Auto Technician and Sale Representative
Jiffy Lube
01.2005 - 01.2010
- Operated oil changes, Transmission Services, Radiator Flush, Fuel Injections, Fuel Filter replacement, Tire Replacements
- Performed diagnostics and was a Service Advisor
- Ensured safety, increased repair accuracy and performed repairs within a timely manner
- Responsible for approaching customers and initiating the sales process to completion
- Offered Customer with products and discounts depending on the type of service needed
Warehouse Lead
Select Staffing
01.2002 - 01.2005
- Operated Fork Lifts
- Was the order puller, packer and handled shipping and receiving
- Loaded and Unloaded merchandise
- Laborer and Picker
- Handled Line Machines and was also a Driver
- Have Knowledge of the UPS and FedEx programs
Education
High School Diploma -
Hart High School
Newhall, CA01-2003
Skills
- Fluent Knowledge of Spanish
- Proficient in Microsoft Word
- Type speed 45 WPM
- Creating Good Rapport
- Order picking
- Warehouse operations
- Customer service
- Time management
- Excellent people skills
- Teamwork
- Cash handling
- Customer engagement
- Retail sales
Phone
cell, (702) 467-6889
Languages
Spanish
Full Professional
Timeline
Order Picker
JIM L SHETAKIS DISTRIBUTING
05.2023 - 04.2025
Sales Manager
Trailer Source LLC
10.2019 - 05.2023
Car Salesperson
Prefer Auto Credit
10.2017 - 10.2019
Insurance Sales Representative and Tax Professional
America Tax Service and America’s Auto Insurance
01.2014 - 01.2017
Seat Mechanic
Flight Line Products
01.2010 - 01.2014
Auto Technician and Sale Representative
Jiffy Lube
01.2005 - 01.2010
Warehouse Lead
Select Staffing
01.2002 - 01.2005
High School Diploma -
Hart High School
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