Luis Angel Ortega-Perez
Guaynabo,PR
Summary
Talented Worker with great skills in relationship building, communication and mechanical maintenance. Accomplishes performance targets consistently and maintains clean, professional vehicle. Physically fit for challenging work.
Overview
4
4
years of professional experience
Work History
Mechanical Installer
Auto SPA
2023.09 - 2024.01
- Repair only one system or component on a vehicle, such as brakes, suspension, or radiator.
- Examine vehicles, compile estimates of repair costs, and secure customers' approval to perform repairs.
- Repair, overhaul, or adjust automobile brake systems.
- Troubleshoot fuel, ignition, and emissions control systems, using electronic testing equipment.
- Inspect and test new vehicles for damage and record findings so that necessary repairs can be made.
- Test electronic computer components in automobiles to ensure proper operation.
- Tune automobile engines to ensure proper and efficient functioning's floors.
Mechanical Technician
Advance Auto Parts
2021.10 - 2023.09
- Picked up and delivered automotive parts, equipment, tools and accessories from or to retail customers, wholesale accounts, dealerships, body shops and vendors.
- Handled difficult customer service situations with diplomacy and firmness and delivered friendly and knowledgeable support, resulting in repeat customers and referrals.
- Built and maintained thorough knowledge of store products and current promotions, set up marketing displays, stocked shelves and kept store neat, clean and inviting.
- Obtained signatures needed to complete and process paperwork.
- Lifted freight and other objects of various shapes, sizes and weights up to 50 pounds.
- Maintained store and maintained appearance.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Responded to safety and loss prevention incidents.
- Repair only one system or component on a vehicle, such as brakes, suspension, or radiator.
- Examine vehicles, compile estimates of repair costs, and secure customers' approval to perform repairs.
- Repair, overhaul, or adjust automobile brake systems.
- Troubleshoot fuel, ignition, and emissions control systems, using electronic testing equipment.
- Repair or replace defective ball joint suspensions, brake shoes, or wheel bearings.
- Inspect and test new vehicles for damage and record findings so that necessary repairs can be made.
- Test electronic computer components in automobiles to ensure proper operation.
- Tune automobile engines to ensure proper and efficient functioning.
Sales Crew Member
Fallas Discount Stores
2019.10 - 2020.07
- Responded to customer inquiries and concerns to quickly resolve all concerns
- Assessed Customer needs and recommended appropriate merchandise
- Processed Cash, Credit, and ATH transactions with 98% Error rate
- Maintained clean and well –organized sales floor, dusting and arranging merchandise
- Communicated store specials, sales, and promotional offers to customers as they arrived
- Provided outstanding customer service to all guest, acting as friendly brand ambassador
Education
Associate of Arts - Automotive Mechanics
Automeca Technical College
Bayamon, PR08.2021
High School Diploma -
San Juan High School
San Juan, PR09.2018
Skills
- Product Delivery
- GPS and Map Navigation
- Dependability and Honesty
- Loading and Unloading
- Valid Driver's License
- Clean Driving Record
- Ability to Lift 50 Pounds
- Customer Relationships
- Problem-Solving
- Basic Automobile Mechanic
- Fee Collection
- Attention to Detail
- Order Picking and Processing
- Reliable Vehicle
- Customer Support
- Commercial Driving Experience
- Cash Handling
- Refund Processing
- Strong Working Relationships
- Promotions and Sales
- Basic Math Skills
- Product and Service Sales
- Merchandise Restocking
- Multitasking
- Inventory Management
- Customer Service
- Cash Register Operation
- Equipment Maintenance
Timeline
Mechanical Installer
Auto SPA
2023.09 - 2024.01
Mechanical Technician
Advance Auto Parts
2021.10 - 2023.09
Sales Crew Member
Fallas Discount Stores
2019.10 - 2020.07
Associate of Arts - Automotive Mechanics
Automeca Technical College
High School Diploma -
San Juan High School
Similar Profiles
Trae'Von CivilsTrae'Von Civils
Car Detailer at Auto SpaCar Detailer at Auto Spa
Luke HadleyLuke Hadley
Car Wash Attendant at Auto SpaCar Wash Attendant at Auto Spa
Logan FahrnerLogan Fahrner
Car Wash Supervisor at Auto SpaCar Wash Supervisor at Auto Spa