Luis Angel Segura Tinoco
Marshall
Summary
Reliable, bilingual auditor with 8+ years of experience performing financial reconciliation, PMS systems and guest services. At ease with technology and computers, quickly learns any new business system. Has excellent interpersonal skills and gets along with supervisors and coworkers. Available immediately under any schedule.
Overview
13
13
years of professional experience
Work History
Field Coordinator
North East Texas Soccer Association
Marshall
08.2024 - Current
- Monitored field conditions and addressed maintenance issues promptly.
- Assisted in the coordination of field activities.
Night Auditor
Comfort Suites Hotel
Marshall
09.2015 - 07.2024
- Balanced financial transactions and maintained accurate cash handling procedures.
- Managed nightly front desk operations at a major hotel chain.
- Conducted thorough audits of daily revenue and guest accounts.
- Provided exceptional customer service to guests during overnight hours.
- Resolved guest issues and complaints promptly and professionally.
- Assisted with training new staff on hotel policies and procedures.
- Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
- Audited and balanced cash and credit transactions daily and reset register for next day's operations.
- Checked auditing discrepancies by reconciling cash drop and credit card transactions.
- Processed guest check-outs, including payment processing and providing receipts.
- Greeted arriving guests and checked them in to their rooms.
- Verified that all charges posted were accurate prior to submitting final bills to guests.
- Received payments from customers via cash or credit cards.
- Prepared detailed audit reports at the end of each shift.
Internship Student
Harrison County Justice Court
Marshall
01.2015 - 06.2015
- Assisted in managing court documents and case files for efficiency.
- Supported staff in preparing court schedules and hearing notifications.
- Assisted in translation for Spanish speakers.
Tutor
Wiley College
Marshall
01.2013 - 05.2014
- Facilitated one-on-one tutoring sessions for diverse student populations.
- Assisted students with homework and exam preparation across criminal justices and Spanish subjects.
Education
Certificate - Network And System Administration
Texas State Technical College
05.2011 - 08.2011
Marshall High School
Marshall, TXSome College (No Degree) - Criminal Justice
Wiley College
Marshall, TXSkills
- Cash handling
- Revenue auditing
- Customer relationship management
- Guest services
- Computer software and Hardware
- Data entry
- Basic Coaching Techniques
- Physical Training Techniques
Languages
English
Native/ Bilingual
A1
Spanish
Native/ Bilingual
A1
Affiliations
- Board Member for the North East Texas Soccer Association
- Youth Soccer Coach ages 9 - 13
Timeline
Field Coordinator
North East Texas Soccer Association
08.2024 - Current
Night Auditor
Comfort Suites Hotel
09.2015 - 07.2024
Internship Student
Harrison County Justice Court
01.2015 - 06.2015
Tutor
Wiley College
01.2013 - 05.2014
Certificate - Network And System Administration
Texas State Technical College
05.2011 - 08.2011
Marshall High School
Some College (No Degree) - Criminal Justice
Wiley College