Luis Arroyo
Queens
Summary
Experienced with assisting in installation, maintenance, and repair of HVAC systems. Utilizes comprehensive understanding of HVAC tools and procedures to support senior technicians.
Overview
11
11
years of professional experience
Work History
HVAC Assistant
Fair Comfort
08.2023 - 09.2023
- Supported senior technicians in the installation, repair, and maintenance of various HVAC systems.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Increased longevity of HVAC systems by performing preventive maintenance.
Dishwasher
Joe's Cafe
04.2023 - 05.2023
- Followed supervisor instructions to complete tasks on time.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
Home Health Aide
Freedom Care
01.2020 - 12.2022
- Assisted disabled clients to support independence and well-being.
- Provided transportation and appointments management.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Tire Mechanic
Goodyear
08.2018 - 12.2018
- Managed inventory effectively to guarantee availability of essential parts needed for various types of repairs.
- Increased efficiency in tire-related tasks by utilizing proper tools and equipment for each job.
- Contributed to a positive workplace culture by actively participating in team meetings and sharing best practices with colleagues.
- Enhanced tire performance by conducting thorough inspections and identifying repair needs.
- Maintained a safe working environment by adhering to safety protocols and guidelines during all tire services.
Meat Clerk
Stop & Shop
01.2016 - 08.2017
- Collaborated with team members to achieve a well-stocked, clean, and organized work environment.
- Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
- Used strong communication skills to address customer inquiries or concerns promptly and professionally.
- Gained knowledge of different meats to answer customer questions and suggest best cuts for various dishes.
- Ensured freshness of products by monitoring inventory levels and maintaining proper storage conditions.
- Rotated products to sell before expiration dates, prevent waste and keep food safety in check.
Customer Service Representative
AutoZone
02.2013 - 12.2013
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Education
No Degree - HVAC
Lincoln Technical Institute
Union, NJ03-2016
High School Diploma -
Brooklyn Community High School
Brooklyn, NY01-2016
Skills
- System diagnostics
- Electrical wiring
- Heating systems
- Ventilation systems
- Air conditioning
- HVAC controls
- HVAC troubleshooting
Timeline
HVAC Assistant
Fair Comfort
08.2023 - 09.2023
Dishwasher
Joe's Cafe
04.2023 - 05.2023
Home Health Aide
Freedom Care
01.2020 - 12.2022
Tire Mechanic
Goodyear
08.2018 - 12.2018
Meat Clerk
Stop & Shop
01.2016 - 08.2017
Customer Service Representative
AutoZone
02.2013 - 12.2013
No Degree - HVAC
Lincoln Technical Institute
High School Diploma -
Brooklyn Community High School
Similar Profiles
Allen HilliardAllen Hilliard
Lead Installer at Comfort Crew/ Columbus ComfortLead Installer at Comfort Crew/ Columbus Comfort
Reese WatanabeReese Watanabe
Team Leader, Ride Operations at Cedar Fair, L.P, Knott's Berry FarmTeam Leader, Ride Operations at Cedar Fair, L.P, Knott's Berry Farm
Yulia SaliyYulia Saliy
Teacher at Cy-Fair ISDTeacher at Cy-Fair ISD
RICARDO ROQUELRICARDO ROQUEL
MVP and Captain of the Basketball Team at Robert H. Goddard High School of Communication Arts and TechnologyMVP and Captain of the Basketball Team at Robert H. Goddard High School of Communication Arts and Technology
Sharlene GayasSharlene Gayas
Sales Associate at LOFTSales Associate at LOFT