Luis Cesar Alvarado Rivera
Cayey,PR
Summary
Enthusiastic individual offering over 10+ years of experience managing tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Effective at working in fast-paced environments. Upbeat and friendly team player with a good attitude and willingness to take on any task. Eager to contribute to growing company applying organizational and operational skills, while gaining practical experience and making a positive contribution to the organization.
Overview
28
28
years of professional experience
Work History
Merchandiser
HAR Products
01.2013 - Current
- Managed a diverse portfolio of vendors, ensuring timely delivery of products and services to clients.
- Set up displays and signage to attract customers and boost sales for products.
- Stock retail shelves and document inventory levels.
- Collaborated with internal stakeholders to develop detailed specifications for products or services required from vendors.
- Answered questions and assisted customers with item selection and location.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
- Recorded merchandise levels and frequently purchased products to reorder appropriate amounts.
- Reconciled inventory and customer orders regularly to monitor product availability.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Sales Associate
Footlocker
01.2008 - 01.2013
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Streamlined processes within the store's operations by organizing merchandise layouts for easy access.
Buyer
Builders Associates, LLC
01.2002 - 01.2013
- Ensured timely delivery of products by closely monitoring vendor performance and addressing any issues promptly.
- Collaborated with internal stakeholders to understand their needs, ensuring accurate product specifications were met in all purchases.
- Increased supplier efficiency by negotiating contracts and maintaining strong relationships with vendors.
- Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations.
- Coordinated with logistics teams to resolve any shipping delays or discrepancies while minimizing impact on operations.
Transportation Coordinator
San Juan Plastic
01.1996 - 01.2001
- Improved transportation efficiency by streamlining route planning and coordinating schedules.
- Ensured timely delivery of goods by closely monitoring shipments and proactively addressing potential delays.
- Collaborated with cross-functional teams on supply chain initiatives, ensuring seamless integration of transportation coordination efforts.
- Coordinated dispatching to accomplish daily delivery requirements.
- Managed storage and product maintenance
Education
Certificate - Professional Baseball Umpiring Training
Jim Evans Academy of Professional Umpiring
Miami, FL02.2012
High School Diploma -
Miguel Meléndez Muñoz High School
Cayey, PR05.1992
Skills
- Proficient in Microsoft Office applications (MS-Excel, MS-Word, MS-PowerPoint)
- Exceptional Bilingual oral and written communication skills
- Capable of working with minimal or no supervision
- Delivery Management
- Logistics Coordination
- Issue Resolution
- Safety Practices
- Product Demonstration
- Product Merchandising
- Customer Service
- Inventory Control
- Cross-functional Collaboration
- Food Safety and Sanitation
- Stock Management
- Cash Handling
References
Available upon request.
Languages
English
Spanish
Timeline
Merchandiser
HAR Products
01.2013 - Current
Sales Associate
Footlocker
01.2008 - 01.2013
Buyer
Builders Associates, LLC
01.2002 - 01.2013
Transportation Coordinator
San Juan Plastic
01.1996 - 01.2001
Certificate - Professional Baseball Umpiring Training
Jim Evans Academy of Professional Umpiring
High School Diploma -
Miguel Meléndez Muñoz High School
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