Luis Daniel Quintana
Miami,FL
Summary
Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
1
1
year of professional experience
Work History
HVAC Contractor
Aquarius Air Conditioning & Refrigeration, Inc.
08.2023 - Current
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Permit Runner
Aquarius Air Conditioning & Refrigeration, Inc.
08.2023 - Current
- Minimized risk exposure for clients by proactively identifying potential permitting issues early in the project lifecycle.
- Created documents with applicant information and verified data information.
- Stayed up-to-date on Florida laws and licensing requirements to complete accurate and efficient reviews.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
Education
M.D. - Mechanical Engineering
Florida International University
Miami, FL01-2028
Associate of Arts - Mechanical Engineering
Miami Dade College
Miami, FL01-2026
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Billing
- Scheduling and calendar management
- Bookkeeping
- Employee Supervision
- Human Resources
Accomplishments
- Supervised team of 20 staff members.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
HVAC Contractor
Aquarius Air Conditioning & Refrigeration, Inc.
08.2023 - Current
Permit Runner
Aquarius Air Conditioning & Refrigeration, Inc.
08.2023 - Current
M.D. - Mechanical Engineering
Florida International University
Associate of Arts - Mechanical Engineering
Miami Dade College
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