Luis Duran Gonzalez

Lead the design and implementation of enterprise-level healthcare initiatives focused on system modernization, payer compliance, and membership growth. Partner with executive stakeholders and departmental leaders to ensure delivery of strategic objectives across data integrity, contracting, and provider network operations.

Responsibilities:

• Developed and executed full-scope project plans, tracked deliverables, and managed resource allocation.
• Maintained project schedules and budgets; escalated issues to senior leadership.
• Facilitated client and internal stakeholder meetings to ensure transparency and alignment.
• Identified workflow improvement opportunities and led change initiatives.

Supported strategic partnerships across a complex provider network, ensuring smooth IPA integrations, contract performance and compliance alignment. Acted as the operational bridge between clients and internal teams to drive retention, resolve issues and enhance data accuracy through system configuration improvements.

Responsibilities:

• Established and nurtured strategic alliances with specialty groups, hospitals, and ancillary networks.
• Optimized IPA integrations within MSO operations through a strategy centered on retention.
• Facilitated JOC meetings to enhance operational transparency.
• Enhanced provider data configuration by guiding internal teams through training.

Directed marketing and outreach strategy to drive patient referrals, regional growth and brand visibility. Developed and executed campaigns targeting local physicians and hospitals while managing public relations, event planning and performance analytics to achieve measurable growth in consults and procedures.

Responsibilities:

• Developed marketing strategies that significantly raised public awareness.
• Worked with healthcare facilities to advance vascular health initiatives.
• Managed marketing initiatives at prominent vascular and surgical conferences.

Strengthened physician engagement and referral pathways across Kern County. Spearheaded outreach initiatives, onboarding efforts and continuing education programs to expand service reach, increase procedural volumes and maintain consistent relationships with over 60 community providers.

Responsibilities:

• Implemented a strategic plan to grow the practices' network of referring providers, resulting in higher overall revenue.
• Developed monthly newsletter sent to practitioner offices with informative business practice articles and suggestions for promoting brand awareness.
• Developed a system for tracking key performance indicators related to physician referrals, enabling more informed decision-making regarding resource allocation.
• Standardized best practices across all aspects of the referral process, leading to improved efficiency and a more consistent patient experience.