Summary
Overview
Work History
Education
Skills
Timeline
Generic

Luis E. Hernandez

Plano

Summary

Experienced Building Service Technician proficient in HVAC troubleshooting, preventive maintenance, and safety compliance. Committed to ensuring optimal operational efficiency and safety standards across building systems.

Overview

29
29
years of professional experience

Work History

Building Service Technician 2 Galleria-Frisco

Nordstrom
Frisco
03.2020 - 08.2025
  • Collaborated with vendors for repairs and supply procurement efficiently.
  • Troubleshot problems related to building systems such as air conditioning, heating, ventilation, and lighting.
  • Responded to emergency calls from tenants regarding building issues.
  • Conducted regular inspections on boilers, pumps, fans, motors, filters, belts to ensure proper operation.
  • Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.
  • Conducted performance and safety inspections on equipment and machinery to maintain operational baseline.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Ordered parts, supplies or equipment from catalogs or suppliers.
  • Dismantled machines, equipment, or devices to access and remove defective parts.
  • Performed plumbing repairs, maintaining efficient building operations.
  • Executed electrical repairs, maintaining operational efficiency and compliance with safety standards.
  • Conducted preventive maintenance services at six store locations and two remote stores in Oklahoma.
  • Confirmed third-party cleaning services adhered to quality and performance standards.

Building Service Technician 1 Dallas Galleria

Nordstrom
Dallas
02.2019 - 02.2020
  • Responded promptly to maintenance requests from staff and management.
  • Troubleshot problems related to building systems such as air conditioning, heating, ventilation, and lighting.
  • Inspected buildings for safety hazards and compliance with codes.
  • Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
  • Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.
  • Conducted performance and safety inspections on equipment and machinery to maintain operational baseline.
  • Executed preventive maintenance and repair tasks across various building systems to maintain operational efficiency.
  • Executed preventive maintenance services at six store locations, ensuring optimal operational efficiency.

Server, busser, food runner

Nordstrom
Dallas
11.2018 - 01.2019
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Delivered food orders promptly and courteously.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Greeted guests and provided menus.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Set up tables in between patrons to reduce wait times.
  • Assisted servers by delivering food and drinks promptly.

Delivery receiving assembly assistant manager

Lowes Home Improvment
Dallas
06.2004 - 09.2017
  • Supervised production schedules, production quality and on-time delivery.
  • Met or exceeded target for on-time customer shipments.
  • Managed the unloading process for incoming trucks, ensuring timely and accurate receipt of goods.
  • Coordinated customer delivery schedules to optimize efficiency and satisfaction.
  • Entered new merchandise into the store inventory system, ensuring accurate tracking and efficient stock management.
  • Managed customer assembly of products, ensuring efficient and accurate assembly processes.
  • Managed the on-site assembly process for delivered products, guaranteeing seamless integration into customer environments.
  • Ensured safe operation of safety equipment by supervising daily activities.
  • Upheld cleanliness standards in the production area to promote a safe and efficient work environment.

Night Crew Manager

Lowes Home Improvment
Dallas
07.2002 - 05.2004
  • Supervised night crew operations to ensure smooth workflow and productivity.
  • Trained staff on safety protocols and operational procedures for efficiency.
  • Managed inventory counts and restocking processes during night shifts.
  • Resolved employee issues promptly to maintain team morale and cooperation.
  • Conducted nightly audits for compliance with company policies and procedures.
  • Trained and supervised staff members.
  • Coached and trained employees and managed daily work assignments to enhance operations.
  • Maintained cleanliness of store by ensuring all areas were properly stocked with supplies.
  • Directed and supervised night crew staff to ensure efficient operation of store.
  • Managed equipment safety protocols during night shifts to ensure compliance and efficiency.

Merchandise Stocker

Lowes Home Improvment
Dallas
06.1998 - 06.2000
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Replenished items to maintain stock availability.
  • Operated forklift and pallet jack to transport heavy loads.
  • Unloaded merchandise from trucks efficiently.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Operated warehouse equipment safely during product handling and movement.
  • Ensured compliance with safety standards during merchandise stocking.

Handyman Helper

Independant Contract
Dallas
03.1996 - 05.1998
  • Supported contractors with repairs and maintenance tasks on various projects.
  • Operated hand and power tools for diverse handyman tasks effectively.
  • Assisted in the construction framing process, ensuring accurate alignment and structural integrity.
  • Executed thorough cleaning of construction sites to maintain safety and organization.
  • Prepared work areas by organizing tools and materials efficiently.
  • Maintained cleanliness and safety of job sites while working.
  • Cleaned up work areas after each job was completed.
  • Assisted handyman with a variety of maintenance and repair tasks, including painting, carpentry, plumbing, electrical work, and appliance installation.
  • Repaired damaged drywall or plasterboard surfaces prior to painting.
  • Utilized ladders safely while performing tasks at heights above ground level.
  • Performed routine maintenance activities such as changing light bulbs or replacing faucets.
  • Replaced broken windows and repaired window frames when necessary.

Education

High School Diploma -

UNAM
Mexico City
09-1984

Skills

  • HVAC - troubleshooting and repairs, knowledge of EMCS System
  • Preventive maintenance/ Maintenance Repair
  • Safety compliance
  • Electrical - replace and install light fixtures, lighting ballast, electric breaker
  • Multimeter Probe
  • Plumbing repairs- drain faucet and toilets, pumps, steam boilers
  • Building System Operation
  • Power Tools - Manual, Mechanic, and Electrical, Auger Drain Cleaner
  • Emergency response
  • Effective communication
  • Time management

Timeline

Building Service Technician 2 Galleria-Frisco

Nordstrom
03.2020 - 08.2025

Building Service Technician 1 Dallas Galleria

Nordstrom
02.2019 - 02.2020

Server, busser, food runner

Nordstrom
11.2018 - 01.2019

Delivery receiving assembly assistant manager

Lowes Home Improvment
06.2004 - 09.2017

Night Crew Manager

Lowes Home Improvment
07.2002 - 05.2004

Merchandise Stocker

Lowes Home Improvment
06.1998 - 06.2000

Handyman Helper

Independant Contract
03.1996 - 05.1998

High School Diploma -

UNAM

Similar Profiles

CREATE PROFILE