Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Luis Eduardo Zuniga Tinoco

Miami,Florida

Summary

Police Officer with over 5 years of service enforcing rules and authority for citizens of the City of South Miami. Resourceful Police Officer focused on maintaining order and public safety, responding to emergencies, protecting people and property, and promoting positive community relations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Police Officer

South Miami Police
12.2019 - Current
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Answered emergency calls for help from citizens and business owners.
  • Patrolled assigned areas to prevent and detect roadway crimes.
  • Apprehended offenders and conducted interviews and interrogations.

Assistant Manager

Rise Pies
03.2018 - 03.2019
  • Excellent customer service, communication, and positive attitude are essential.
  • Experience with product control, inventory control, and labor control.
  • Ability to grow sales through community events and local store marketing.
  • Proficiency with computers, P.O.S systems, and Microsoft Office.
  • Professional and positive attitude with Rise Pies customers and staff.
  • Handle all customer concerns according to Rise Pies standards.
  • Commitment to running a clean, organized, and safe working environment for customers and staff.

Assistant Manager

Pieology Pizzeria
08.2017 - 03.2018
  • Fostered client relations to acquire new accounts and increase revenue.
  • Addressed and resolved strategy issues to support sales management and guide business direction.
  • Managed inventory control processes to restore back stock, control costs and meet client needs while maintaining food costs in tact.
  • Promoted business strategy by implementing improvements based on guest and employee feedback.

Shift Manager

Pizza Hut
01.2016 - 01.2017
  • Assist in providing Team Members with the appropriate training to provide outstanding Quality, Friendliness and Cleanliness.
  • Maintain high standards of service throughout the operational day.
  • Provide production direction to crew in a clear and concise way.
  • Demonstrate patience and a positive attitude with crew while delegating tasks and giving instructions.
  • Directs crew members to do what it takes to maintain restaurant and equipment cleanliness and sanitation standards.
  • Takes initiative to immediately report violations of safety, sanitation or security policies to restaurant management and perform short-term solutions.
  • Utilize all management tools to keep accurate and current records providing the historical data to plan for increased sales and profits.
  • Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description.
  • Support all marketing strategies by coaching Team Members to execute them properly and build repeat customer visits.

Shift Manager

Burger King Corporation
01.2015 - 01.2016
  • Conducted inventory and restocked items throughout the day.
  • Skillfully promoted items on menu and weekly restaurant specials.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Verified that prepared food met all standards for quality and quantity.
  • Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
  • Responsible for restaurant operations (labor, inventory variance, during assigned shifts, including opening and closing restaurant.
  • Sets an example for Team Members by working hard to implement shift plan and ensure swift and smooth production.
  • Motivates Team Members to exceed Guest expectations with food and friendly service in clean surroundings.
  • Directs, trains and motivates Team Members during shift on each of the workstations.

Education

Certificate - Police Academy

Miami Dade College North Campus
Miami, FL
2019

Associate of Arts - Criminal Justice

Miami Dade College
Miami, FL
2018

High School Diploma - undefined

Green Springs High School
Miami, FL
2017

Skills

  • High understanding of written/spoken language (English and Spanish)
  • Understanding of many concepts and ideas, easy ability to learn
  • Ability to think outside the box and provide a refreshing new outlook
  • Unbiased, logical approach to situations
  • Dedication and effort in all areas
  • Strives to gain knowledge/learn and enlightenment above all else, allows me to be dedicated to tasks others would find tedious
  • Significantly different personality that allows me to understand from a different approach
  • Experience in complex problem-solving
  • Organizational and planning abilities
  • High proficiency in computers
  • Results Oriented
  • Leadership and team-building skills

Certification

  • Basic Rifle Course - Certified 12/2020
  • Field Training Officer - Certified 01/2023
  • Acting Sergeant - Certified 01/2023
  • Speed Measurement Course - Certified 05/2023
  • Crisis Intervention Team - Certified 01/2024
  • Interview & Interrogations - Certified 04/2024
  • Introduction to GIU - Certified 04/2024

Timeline

Police Officer

South Miami Police
12.2019 - Current

Assistant Manager

Rise Pies
03.2018 - 03.2019

Assistant Manager

Pieology Pizzeria
08.2017 - 03.2018

Shift Manager

Pizza Hut
01.2016 - 01.2017

Shift Manager

Burger King Corporation
01.2015 - 01.2016

Certificate - Police Academy

Miami Dade College North Campus

Associate of Arts - Criminal Justice

Miami Dade College

High School Diploma - undefined

Green Springs High School
  • Basic Rifle Course - Certified 12/2020
  • Field Training Officer - Certified 01/2023
  • Acting Sergeant - Certified 01/2023
  • Speed Measurement Course - Certified 05/2023
  • Crisis Intervention Team - Certified 01/2024
  • Interview & Interrogations - Certified 04/2024
  • Introduction to GIU - Certified 04/2024
Luis Eduardo Zuniga Tinoco