With a robust background at General Motors Venezolana, 7 Star Market Place LLC and Paradies Gifts, I through analytical thinking, and vendor relationship management.
My expertise in quality assurance and customer service, coupled with a fluency in Spanish and English, drives organizational efficiency and profitability.
Reliable with a good work ethic,proactive attitude, and the ability to quickly adapt to new tasks, environments and , new challenges.
Eager to contribute to a dynamic team and support organizational goals. Focused on supporting team success and achieving positive results.
Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
21
21
years of professional experience
Work History
RETAIL COMPLIANCE ANALYST
Paradies Gifts
Sanford, FL
11.2024 - 02.2025
Issuance of required purchase orders in the Syspro program.
Updating photos and product content to the systems of the main marketing networks, such as Walmart, Walgreens, and CVS.
Generated UPCs for the flow of daily order shipments to customers.
Collected and reviewed sample products to identify potential further shipments.
Updating prices and characteristics with discrepancies to ensure orders according to catalogs.
Identified opportunities for process improvements that would increase efficiency while maintaining compliance standards.
SENIOR PACKAGING MANAGER
7 Star Market Place LLC
Orlando, FL
05.2021 - 11.2024
Provided exceptional customer service.
Worked directly with customers, associates, and upper management to provide better options to all.
Performed root cause analysis to identify potential problems with package design or manufacturing process.
Analyzed customer feedback data to determine areas where improvements can be made in the packaging process.
Provided technical support to troubleshoot any issues with existing packaging equipment.
Managed inventory levels of raw materials needed for the production of packages.
Worked closely with vendors to secure competitive pricing on all necessary supplies.
Conducted research on new materials, components, and processes that could be used in the production of packages.
Identified opportunities for reducing waste generated during the packaging process through improved material utilization and recycling efforts.
Developed quality control protocols for inspecting finished packages prior to shipment.
Reviewed customer specifications and proposed changes or modifications, if necessary.
Advised corporations on issues involving corporate image projects and problems.
Investigated product characteristics related to safety and handling qualities, market appeal, production efficiency, and ways of distributing, using, and maintaining each.
INVENTORY CONTROL SUPERVISOR POST SALES SERVICE
General Motors Venezolana, C.A. - Automotive
Valencia, Venezuela
03.2014 - 12.2017
Analyzed data from multiple sources to identify trends in product usage, and made recommendations for improvement.
Managed warehouse team members by assigning tasks, monitoring progress, providing feedback, and evaluating performance.
Prepared monthly financial statements summarizing total purchases, returns, and losses.
Collaborated with the purchasing department to monitor stock levels, identify slow-moving items, and maintain optimal stock levels.
Ensured compliance with all company policies related to the safe storage of hazardous materials.
Performed daily cycle counts to verify physical inventories against records in the computerized inventory system.
Worked closely with logistics personnel to ensure timely deliveries of goods while minimizing shipping costs.
Coordinated with other departments such as marketing or finance regarding product availability.
Developed and implemented inventory control procedures to ensure the accuracy of the inventory management system.
Investigated the causes of incorrect stocking levels, or damaged shipments, upon receipt..
Created reports detailing current stock levels, expected shipments, and potential shortages.
Scheduled flow of products in and out of storage facilities to meet demand, while minimizing costs.
Reviewed daily reports to identify potential inventory issues.
Researched and responded to inventory inquiries from multiple departments.
Monitored inventory levels, ordering new products to replenish supplies as needed.
Developed and implemented inventory management strategies to facilitate efficient use of space, while maximizing profits.
Coordinated with the inventory team to identify obsolete inventories and resolve issues affecting inventory management.
Enforced safety rules and regulations.
Planned work assignments and equipment allocations to meet transportation, operations, or production goals.
Conferred with customers, supervisors, contractors, or other personnel to exchange information or to resolve problems.
FINANCE SUPERVISOR(Chevyplan)
General Motors Venezolana, C.A. - Automotive
Valencia, Venezuela
04.2011 - 03.2014
Prepared detailed reports on the financial health of the organization for senior management review.
Analyzed financial statements, identified trends, and recommended strategies for improving profitability.
Identified areas, and additional resources were required in order to meet organizational goals.
Managed the budgeting process by creating accurate forecasts, tracking actual results, and recommending corrective actions as needed.
Oversaw daily operations of the finance department, ensuring all deadlines were met accurately.
Assisted external auditors during year-end audits by providing requested information and documents in a timely manner.
Developed and implemented financial policies and procedures to ensure the accuracy of data and compliance with regulatory agencies.
Monitored accounts receivable and payable activities to ensure the timely payment of invoices.
Established and maintained relationships with individual and business customers, and provided assistance with problems that these customers may encounter.
LOGISTICS SUPERVISOR
General Motors Venezolana (Automotive)
Valencia, Venezuela
03.2004 - 04.2011
Monitored shipments, tracked orders, and updated internal databases accordingly.
Trained new staff members on proper procedures for receiving, storing, and shipping products.
Successfully managed and coordinated logistics operations to ensure the timely delivery of goods.
Maintained a safe working environment by adhering to company policies and safety regulations.
Provided accurate shipment tracking information to customers in a timely manner.
Utilized problem-solving skills to resolve issues related to transportation, warehousing, or inventory management.
Created detailed reports on daily activities, including inventory levels, order status updates, and delivery times.
Developed, implemented, and maintained effective inventory control systems.
Cultivated strong relationships with vendors and carriers to ensure efficient transport services.
Audited third-party warehouses regularly to verify the accuracy of inventory records.
Collaborated with suppliers to ensure the timely delivery of raw materials to the production facility.
Identified opportunities for cost savings in freight forwarding activities.
Coordinated with cross-functional teams to develop efficient processes for order fulfillment and shipment scheduling.
Ensured compliance with all local laws regarding import and export documentation requirements.
Performed regular cycle counts, inventories, and audits of warehouse stock levels.
Analyzed data from multiple sources to identify areas for improvement in the supply chain process.
Collaborated with other departments to ensure that customer orders were processed efficiently.
Planned work schedules and assigned duties to maintain adequate staff for effective performance of activities, and response to fluctuating workloads.
Examined freight to determine loading sequences.
Prepared and maintained work records and reports of information such as employee time and wages, daily receipts, and inspection results.
Provided assistance in balancing books, tracking, monitoring, and projecting the unit's budget needs, and in developing unit policies and procedures..
Education
Master of Arts - Strategic Management
Arturo Michelena University
Venezuela
05-2009
Bachelor of Arts - Graduate in International Trade
Alejandro De Humboldt University
Venezuela
05-2004
Skills
Analytical Skills
Multitasking
Documentation review
Compliance monitoring
Operations support
Bilingual
Troubleshooting
Professionalism
Vendor Relationship
Management
Teamwork and Collaboration
Production and processing
Task Prioritization
Written Communication
Time management abilities
Monitoring and reporting
Problem-Solving
Organizational Skills
Attention to Detail
Quality Control Standards
Company processes and procedures
Quality Assurance
Customer Service
Timeline
RETAIL COMPLIANCE ANALYST
Paradies Gifts
11.2024 - 02.2025
SENIOR PACKAGING MANAGER
7 Star Market Place LLC
05.2021 - 11.2024
INVENTORY CONTROL SUPERVISOR POST SALES SERVICE
General Motors Venezolana, C.A. - Automotive
03.2014 - 12.2017
FINANCE SUPERVISOR(Chevyplan)
General Motors Venezolana, C.A. - Automotive
04.2011 - 03.2014
LOGISTICS SUPERVISOR
General Motors Venezolana (Automotive)
03.2004 - 04.2011
Master of Arts - Strategic Management
Arturo Michelena University
Bachelor of Arts - Graduate in International Trade
Alejandro De Humboldt University
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