Luis Enrique Picon
Odessa,TX
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
15
15
years of professional experience
Work History
CDL A Truck Driver and Operator
Koserca Inc
Odessa, TX
08.2022 - Current
- Attended mandatory safety meetings periodically for updates on new procedures or protocols.
- Loaded and unloaded cargo in a safe and timely manner.
- Adhered to company policies regarding the use of electronic logging devices.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Delivery Driver
Instacart Shoppers
Houston, TX
07.2021 - 08.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
Owner and CEO
Atención primaria Previsalud Centro
Barquisimeto, Lara
07.2016 - 01.2021
- Maintained relationships with existing clients by providing superior customer service.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Managed daily operations of business, including hiring and training staff.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created marketing campaigns to attract new customers.
- Set pricing structures according to market analytics and emerging trends.
Operations Supervisor
Lacteos Los Andes
Cabudare, Lara
09.2011 - 06.2016
- Analyzed data related to production, distribution, quality control, inventory levels.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Developed and implemented standard operating procedures to ensure efficient workflow.
- Conducted regular meetings with staff members to discuss any issues or concerns they may have had.
- Prepared reports on operational performance metrics and presented them to management team.
- Coordinated with other supervisors, combining group efforts to achieve goals.
Manager
Restaurant Pollo Sabroso
Tucacas, Falcon
04.2010 - 09.2011
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Created monthly reports for senior management summarizing operational performance metrics.
Operations Supervisor
Comedor Sodexo Procter & Gamble
Barquisimeto, Lara
12.2009 - 02.2010
- Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
- Assigned tasks to team members based on their strengths and skill sets.
- Reviewed employee time sheets for accuracy prior to submitting them for payroll processing.
- Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.
Education
Bachelor of Science - Agricultural And Food Products Processing
Universidad Nacional Experimental Del Yaracuy
Yaracuy, Venezuela07-2009
Skills
- Budget Administration
- Administrative Oversight
- Regulatory Compliance
- Labor Relations
- Operations Management
- Professionalism
- Problem-solving aptitude
- Team Collaboration
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
CDL A Truck Driver and Operator
Koserca Inc
08.2022 - Current
Delivery Driver
Instacart Shoppers
07.2021 - 08.2022
Owner and CEO
Atención primaria Previsalud Centro
07.2016 - 01.2021
Operations Supervisor
Lacteos Los Andes
09.2011 - 06.2016
Manager
Restaurant Pollo Sabroso
04.2010 - 09.2011
Operations Supervisor
Comedor Sodexo Procter & Gamble
12.2009 - 02.2010
Bachelor of Science - Agricultural And Food Products Processing
Universidad Nacional Experimental Del Yaracuy
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