Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Luis Felipe Sanchez Cespedes

Everett,MA

Summary

Proven leader in the hospitality sector, adept at boosting revenue by over 20% at Traveler's Cafe through innovative menu design and cost management. Fluent in Spanish with exceptional multitasking abilities, I excel in high-pressure environments, ensuring seamless operations and outstanding customer service. Renowned for reliability and fostering team excellence.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Bartender /Server

The Briar Group
11.2020 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Lead Kitchen Manager

Traveler's Cafe
03.2019 - 09.2020
  • Increased revenue by designing cost-effective menus that maximized ingredient utilization while maintaining appealing flavors and presentations.
  • Ensured compliance with all relevant health codes, licensing regulations, and industry best practices through ongoing education and training initiatives for the entire team.
  • Streamlined scheduling processes to optimize labor costs while ensuring adequate coverage during peak hours.
  • Maintained a clean and sanitary kitchen environment, adhering to strict safety and hygiene standards.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen and dining areas.
  • Maintained a strong presence on the kitchen floor, leading by example and demonstrating a commitment to excellence in all aspects of the role.

Kitchen Manager

Oak And Main
09.2018 - 02.2019
  • Check the quality of raw or cooked food products to ensure that standards are met
  • Monitor sanitation practices to ensure that employees follow standards and regulations
  • Check the quantity and quality of received products
  • Order or requisition food or other supplies needed to ensure efficient operation
  • Supervise or coordinate activities of cooks or workers engaged in food preparation
  • Inspect supplies, equipment, or work areas to ensure conformance to established standards
  • Determine how food should be presented and create decorative food displays
  • Instruct cooks or other workers in the preparation, cooking, garnishing, or presentation of food
  • Collaborate with other personnel to plan and develop recipes or menus, taking into account such factors as seasonal availability of ingredients or the likely number of customers
  • Prepare and cook foods of all types, either on a regular basis or for special guests or functions
  • Determine production schedules and staff requirements necessary to ensure timely delivery of services
  • Recruit and hire staff, such as cooks and other kitchen workers
  • Demonstrate new cooking techniques or equipment to staff

Assistance Manager

Rookees
08.2016 - 09.2018
  • Train workers in food preparation, and in service, sanitation, and safety procedures
  • Estimate ingredients and supplies required to prepare a recipe
  • Resolve customer complaints regarding food service
  • Specify food portions and courses, production and time sequences, and workstation and equipment arrangements
  • Forecast staff, equipment, and supply requirements based on a master menu

Bartender

Rookees Sportbar
08.2016 - 12.2017
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Cook

Sharkys Woodfire Mexican Grill
08.2016 - 09.2017

Server

PRIME Steak House
09.2015 - 08.2017
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Busser/Salad Maker

Prime Steak House
08.2015 - 09.2015
  • Wipe tables or seats with dampened cloths or replace dirty tablecloths
  • Set tables with clean linens, condiments, or other supplies
  • Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning
  • Clean up spilled food or drink or broken dishes and remove empty bottles and trash
  • Perform serving, cleaning, or stocking duties in establishments, such as cafeterias or dining rooms, to facilitate customer service
  • Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, or trays
  • Serve ice water, coffee, rolls, or butter to patrons
  • Fill beverage or ice dispensers
  • Stock cabinets or serving areas with condiments and refill condiment containers
  • Locate items requested by customers
  • Carry food, dishes, trays, or silverware from kitchens or supply departments to serving counters
  • Serve food to customers when waiters or waitresses need assistance
  • Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors
  • Carry trays from food counters to tables for cafeteria patrons
  • Replenish supplies of food or equipment at steam tables or service bars
  • Wash glasses or other serving equipment at bars

Busser

Pine Brook Country Club
05.2014 - 08.2015
  • Slice and pit fruit used to garnish drinks
  • Mix and prepare flavors for mixed drinks
  • Stock refrigerating units with wines or bottled beer or replace empty beer kegs
  • Carry linens to or from laundry areas
  • Garnish foods and position them on tables to make them visible and accessible
  • Wash glasses or other serving equipment at bars
  • Replenish supplies of food or equipment at steam tables or service bars
  • Carry trays from food counters to tables for cafeteria patrons
  • Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors
  • Serve food to customers when waiters or waitresses need assistance
  • Carry food, dishes, trays, or silverware from kitchens or supply departments to serving counters
  • Locate items requested by customers
  • Stock cabinets or serving areas with condiments and refill condiment containers
  • Fill beverage or ice dispensers
  • Serve ice water, coffee, rolls, or butter to patrons
  • Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, or trays
  • Perform serving, cleaning, or stocking duties in establishments, such as cafeterias or dining rooms, to facilitate customer service
  • Clean up spilled food or drink or broken dishes and remove empty bottles and trash
  • Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning
  • Set tables with clean linens, condiments, or other supplies
  • Wipe tables or seats with dampened cloths or replace dirty tablecloths

Dishwasher

Mr Crepe
02.2012 - 10.2014
  • Wash dishes, glassware, flatware, pots, or pans, using dishwashers or by hand
  • Place clean dishes, utensils, or cooking equipment in storage areas
  • Maintain kitchen work areas, equipment, or utensils in clean and orderly condition
  • Sweep or scrub floors
  • Clean garbage cans with water or steam
  • Sort and remove trash, placing it in designated pickup areas
  • Clean or prepare various foods for cooking or serving
  • Set up banquet tables
  • Transfer supplies or equipment between storage and work areas, by hand or using hand trucks
  • Receive and store supplies
  • Prepare and package individual place settings
  • Load or unload trucks that deliver or pick up food or supplies

Education

High School Diploma -

Everett HighSchool
Everett, MA
05.2016

Skills

  • Quick learner
  • Strong multitasking
  • Customer Service
  • Patience and Tolerance
  • Calm and Composed
  • Food Preparation
  • Highly reliable

Certification

Serv Safe

Tips Certified

Languages

Spanish
Native or Bilingual

Timeline

Bartender /Server

The Briar Group
11.2020 - Current

Lead Kitchen Manager

Traveler's Cafe
03.2019 - 09.2020

Kitchen Manager

Oak And Main
09.2018 - 02.2019

Bartender

Rookees Sportbar
08.2016 - 12.2017

Assistance Manager

Rookees
08.2016 - 09.2018

Cook

Sharkys Woodfire Mexican Grill
08.2016 - 09.2017

Server

PRIME Steak House
09.2015 - 08.2017

Busser/Salad Maker

Prime Steak House
08.2015 - 09.2015

Busser

Pine Brook Country Club
05.2014 - 08.2015

Dishwasher

Mr Crepe
02.2012 - 10.2014

High School Diploma -

Everett HighSchool

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Luis Felipe Sanchez Cespedes