Luis G. Chinchilla

• Auction Services Sales Representative. Effectively promote auction services to new customer in the Carolinas by promoting auctions throughout the year at different locations within the territory. Ability to communicate with new customers and explain the process of auction services and negotiate purchasing or consigning of equipment to be sold at the auctions. Travel the territory in and organized way by county in order to be efficient and maximize time. Ability to keep records of customers visited and followup appointments by using company provided CRM

Territory Manager for the Southwest United States. Through a process of market research and territory needs my role currently seeks out potential dealers that want to distribute the Merlo brand in Texas, New Mexico, and Oklahoma. Networking, cold emailing, and cold calling are some of the ways I'm able to connect to new customers and generates leads for the company. Once a deal is made I'm able to meet, negotiate, and price out machines as needed with VP of operations and fleet managers. By dividing the territory based on population and construction growth I'm able to effectively travel and manage my time efficiently. All customer interactions are recorded on company provided CRM.

Auction Services Sales Representative. Effectively promote auction services to new customer in the Carolinas by promoting auctions throughout the year at different locations within the territory. Ability to communicate with new customers and explain the process of auction services and negotiate purchasing or consigning of equipment to be sold at the auctions. Travel the territory in and organized way by county in order to be efficient and maximize time. Ability to keep records of customers visited and followup appointments by using company provided CRM.

Caterpillar Full Line Equipment Sales Representative. Promote and sell Caterpillar equipment in the Western North Carolina market specifically to the Latino Market. Using techniques like networking, referrals, social media, local shows, and machine demonstrations to grow Caterpillar brand awareness within my customer base. Ability to provide pricing, quotes, and any information required for customers to make purchasing decisions. Negotiate deals with customers as needed in order to sell equipment and keep up with yearly sales quotas. and budgets. Ability to keep record of all conversations and customer interactions by using company provided CRM (Sales Force) Travel territory efficiently as needed to meet new customers or provide equipment demonstrations.

Manage assigned rental territory by prospecting new customers and continue relations with existing customers. Process customer orders as needed using WYNNE (Sunbelt’s rental software) to process, track, and manage customer orders. Obtain full details of customer; verify customer accounts or obtain new customer credit application. Finalize rental details such as when, where and what equipment is needed by Verifying equipment availability with shop. Process cash rentals (complete identity checks, obtain prepayment and deposit if required, check to see if additional equipment is on rent to customer. Organize transportation; Coordinate deliveries and collections, optimizing the use of transport.

Duties similar to position of Customer Service Representative plus: Placing orders phone & email with sale representatives and account manages. Handle customer service calls and after hour calls. Verify equipment availability with rental stores across the continental U.S. Organize transportation; Coordinate deliveries and collections, optimizing the use of transport

Owner operator of the Fort Mill, South Carolina Weed Man Franchise. Handled day to day business operations with sales, marketing, employee scheduling, and administration. Promote the business by effectively using "Weed Man" door to door sales techniques in order to grow business. Create brand awareness for the company to meet budgets and sales quotas. Managed team of marketeers to increase sales for business. Meet with customers and provided pricing for services and negotiated extra services to maximize company income. Used CRM to keep all customer transactions and new potential leads.