Luis G Morales Posadas

-Trained new associates regarding company operations, policies and services.

-Trained staff on operating procedures and company services.

-Evaluated associates progress regularly through formative assessments allowing them to identify areas requiring improvement rapidly.

-Conducted needs assessments to tailor training programs that address specific skills gaps.

-Promoted a positive learning environment by establishing clear expectations and fostering strong communication with associates

-Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an educator.

• Customer Returns

-Inspected returned products for damages.

• problem solve

-Defined problem to identify, prioritize and select alternatives.

-Looked outside known experience to find solutions and produce results.

-Researched and extracted data to complete tasks.

-Utilized problem-solving skills to reduce or eliminate company expenses.

• super solver

-Helping associates at stations resolve a problem or question

-escalate item to problem, if item does not match or if item is not listed, or possibly a fraud.

-escalate dangerous items to exception area

My experience in fulfillment knowledge between

• packing

-Followed packing processes to increase speed and accuracy-

-Consistently met or exceeded daily productivity targets through effective time management and prioritization of tasks.

-Prepared packages for shipment using appropriate packing materials to minimize potential damage during transit.

• ship dock

-Consistently met performance targets for speed, accuracy, and quality within demanding deadline-driven situations.

-Increased on-time deliveries by efficiently loading trucks according to set schedules.

• (DEA)Delivery Estimate Accuracy. In relation to Amazon FCs. and
• shipping Clerk

-Expedited order fulfillment, using advanced organizational skills to prioritize high-priority shipments efficiently.

-Collaborated with team members to ensure timely deliveries, resulting in increased customer satisfaction.

-Minimized shipment errors by carefully checking orders against packing slips before dispatching packages.

-Checked and rechecked orders before packaging and shipping items.

-Worked professionally with team members and across departments to meet demands of high-volume environment.