Summary
Overview
Work History
Education
Skills
Timeline
Generic

Luis G Resto

Fort Myers,Florida

Summary

Proven track record in enhancing customer satisfaction and streamlining delivery processes, as demonstrated at Robb & Stucky Furniture. Expert in safe driving and forklift operation, coupled with strong relationship-building skills. Achieved consistent on-time delivery rates, surpassing targets through effective time management and problem-solving. Hardworking employee enthusiastic about learning safety culture in the construction industry. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

33
33
years of professional experience

Work History

Delivery Driver

Robb & Stucky Furniture
09.2013 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.

Distributor Driver

Premiere Beverage
08.2010 - 09.2013
  • Streamlined distribution processes for improved efficiency and reduced delivery times.
  • Collaborated with suppliers for timely product deliveries, ensuring client satisfaction.
  • Increased customer satisfaction by providing exceptional service and support to distributors.
  • Addressed any complaints or issues swiftly, demonstrating a commitment to excellent customer service.

Distributor Driver

JJ Taylor Distributing
02.2008 - 09.2010
  • Developed strong relationships with key accounts, leading to increased repeat business.
  • Coordinated promotional events to showcase products and drive brand awareness.
  • Participated in industry events, networking with potential clients and partners while representing the company professionally.
  • Surpassed sales targets consistently through effective account management strategies.

Waste Collector

Veolia Environmental Services
08.2007 - 02.2008
  • Consistently met or exceeded performance targets for waste collection as set by management.
  • Ensured timely collection of waste materials by maintaining a consistent schedule and route plan.
  • Improved customer satisfaction with regular communication and prompt issue resolution.
  • Developed strong relationships with customers through attentive service and open communication channels, fostering loyalty within the community served.

Delivery Driver

Robb & Stucky
09.1999 - 07.2007
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Forklift Operator

Bagel Bites O - Raida Foods Heinz
08.1991 - 09.1999
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.

Education

High School Diploma -

Luis Munoz Rivera
Salinas Puerto Rico
05.1986

Skills

Time Management

Dependable and reliable

Punctual and Reliable

Problem-Solving

Safe Driving

Clean Driving Record

Heavy Lifting

Delivery Scheduling

Stocking and Inventory

Traffic laws knowledge

Forklift Operation

Complex Problem-Solving

Cargo Handling

Documentation And Reporting

Vehicle inspections

Valid Class A Commercial Driver's License

[Language] Fluency Spanish English

Strong Working Relationships

Customer Relationships

Dependability and Honesty

DOT Compliance

Safe Driver Training

Positive Attitude

Teamwork and Collaboration

Timeline

Delivery Driver

Robb & Stucky Furniture
09.2013 - Current

Distributor Driver

Premiere Beverage
08.2010 - 09.2013

Distributor Driver

JJ Taylor Distributing
02.2008 - 09.2010

Waste Collector

Veolia Environmental Services
08.2007 - 02.2008

Delivery Driver

Robb & Stucky
09.1999 - 07.2007

Forklift Operator

Bagel Bites O - Raida Foods Heinz
08.1991 - 09.1999

High School Diploma -

Luis Munoz Rivera

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Luis G Resto