Luis Gustavo Machado Da Costa

• Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
• Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
• Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
• Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
• Evaluated the effectiveness of implemented process improvements against established benchmarks, refining strategies as necessary to achieve desired results.
• Collaborated with development and implementation of lean and continuous improvement manufacturing initiatives across production environment.
• Reduced production downtime through proactive identification of bottlenecks and optimization of workflows.
• Leveraged Lean methodologies to analyze process performance data, uncovering trends that informed strategic decision making.
• Implemented lean production methods to reduce waste.
• Enhanced operational efficiency by implementing continuous improvement strategies and streamlining processes.
• Developed Continuous Improvement/Lean production training programs for onsite implementation.
• Collaborated with cross-functional teams to identify opportunities for process improvements, resulting in cost savings and increased quality.
• Monitored staff organization and suggested improvements to daily functionality.
• Rejected materials, components, and finished products and documented reasons.
• Trained new employees on company-specific quality control procedures, fostering a culture of continuous improvement.
• Managed relationships with third-party inspection service providers, coordinating schedules and leveraging expertise as needed to maintain high-quality standards throughout production cycles.

• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Received and processed stock into inventory management system.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Maintained energy and enthusiasm in fast-paced environment.
• Participated in team-building activities to enhance working relationships.
• Developed and maintained courteous and effective working relationships.
• Managed on-site evaluations, internal audits and customer surveys.
• Exceeded goals through effective task prioritization and great work ethic.
• Adhered to social distancing protocols and wore mask or face shield.
• Resolved problems, improved operations and provided exceptional service.
• Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
• Applied customer feedback to develop process improvements and support long-term business needs.
• Evaluated employees' strengths and assigned tasks based upon experience and training.
• Accomplished multiple tasks within established timeframes.
• Monitored and supported progress of plant production orders by managing shop capacity and loading functions at several facilities.
• Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
• Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
• Propelled continuous improvements and strategically capitalized on current market trends.
• Delivered feedback to decision-makers regarding employee performance and training needs.
• Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
• Conducted monthly inventories of raw materials and components on work floor.
• Maximized performance by monitoring daily activities and mentoring team members.
• Onboarded new employees with training and new hire documentation.
• Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
• Cross-trained existing employees to maximize team agility and performance.

• Delivered top-notch administrative support to office staff, promoting excellence in office operations.
• Worked closely with manager to provide effective assistance for specific aspects of business operation.
• Attended to office operations and required paperwork.
• Managed inventory, placed orders and handled payment for office supplies.
• Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
• Kept team efficient and on-task by maintaining well-stocked and organized supplies.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.

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