Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Luis Javier Rojas

Miami,FL

Summary

Seasoned logistics professional with an extensive track record in orchestrating intricate supply chain operations. Demonstrated expertise in client relationship management, budget administration, site supervision, forecasting, staff leadership, and quality assurance.

Overview

5
5
years of professional experience

Work History

Key Account Manager

Flagship Transport
02.2021 - 04.2023
  • Spearheaded the Outbound Department, specializing in serving prestigious cruise customers and esteemed key accounts, including Sonny's Carwash, Norwegian Cruise Line, Holland America, Royal Caribbean Cruise Line.
  • Functioned as an adept in-house broker, strategically facilitating the sale of loads to the carrier division of the company, leveraging loads from key accounts like CH Robinson and Goodman Manufacturing
  • Consistently surpassed Key Performance Indicators (KPIs) while meticulously optimizing operational processes
  • Successfully onboarded new clientele, fostering enduring relationships and meticulously catering to their diverse logistics needs
  • Fostered productive collaborations with clients to discern their unique demands and deliver bespoke logistics solutions
  • Vigilantly assessed and continually enhanced operational workflows, maximizing both efficiency and service quality.

Lead Transcon Agent

Expeditors International Of Washington Inc
01.2020 - 02.2021
  • Held a pivotal role in Expeditors International, specializing in the intricacies of last-mile delivery logistics
  • Collaborated closely with prestigious clients, including industry giants such as Home Depot, Whirlpool, Nike, and Converse, meticulously orchestrating daily delivery routes
  • Ensured the seamless execution of timely, cost-effective last-mile deliveries, all while meticulously adhering to budgetary constraints
  • Skillfully managed carrier relationships, consistently reducing expenses associated with deliveries
  • Leveraged advanced tracking and monitoring systems to intricately optimize delivery routes and transit times
  • Vigilantly assessed and improved operational workflows, consistently elevating efficiency and service quality.

Logistics Manager

GEMCAP Trucking
01.2018 - 01.2020
  • Spearheaded the logistics management for GemCap Trucking, with an exclusive focus on cruise customer operations
  • Leveraged intricate customer projections to meticulously plan and execute the transportation of goods to cruise ships on a weekly basis
  • Directed a dedicated team of drivers and operational personnel, ensuring the precise and efficient delivery of goods to cruise vessels
  • Engaged in close collaboration with cruise clientele, addressing their distinct requirements and meticulously upholding service expectations
  • Implemented data-driven strategies, skillfully optimizing transportation routes and deftly minimizing operational costs, thereby enhancing overall efficiency
  • Conducted regular performance evaluations, instigating actionable measures to elevate service standards and quality
  • Upheld stringent compliance with hazardous materials regulations and IATA guidelines.

Education

Business Administration

Miami Dade College
03.2024

Skills

  • New Business Opportunities
  • Account Management
  • Business Development
  • Driving Revenue
  • Operational Efficiency
  • Account Development

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Key Account Manager

Flagship Transport
02.2021 - 04.2023

Lead Transcon Agent

Expeditors International Of Washington Inc
01.2020 - 02.2021

Logistics Manager

GEMCAP Trucking
01.2018 - 01.2020

Business Administration

Miami Dade College

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Luis Javier Rojas