Luis Jonuel Rodriguez
Kissimmee,FL
Summary
Accomplished Assistant Manager at Family Dollar, adept in customer relations and money handling, enhanced customer satisfaction and financial accuracy through proactive problem-solving and effective team motivation. Demonstrated excellence in organizational skills and communication, driving company success by mentoring staff and optimizing operational efficiency.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Family Dollar
02.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Education
Central Pointe Christian Academy
Kissimmee, FLSkills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Good Judgment
- Excellent Communication
- Organizational Skills
- Time Management
- Problem-Solving
- Customer Service
- Customer Relationship Management (CRM)
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Assistant Manager
Family Dollar
02.2023 - Current
Central Pointe Christian Academy
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