Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Languages
Timeline
Bartender
Luis Lazaro Gonzalez

Luis Lazaro Gonzalez

bartender
Chicago,IL

Summary

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Closed business 5 nights per week by locking up, cleaning, preparing for next business day and guiding guests out of establishment. Talent for calmly managing fast-paced, high-volume work with continuous demands. Personable Head Bartender with 6 years of experience working in high traffic venues. Collaborative leader, establishing functional teams through relationship-building and thoughtful delegation. Proficient teacher, coaching staff to maintain service standards and anticipate customer needs. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Overview

13
13
years of professional experience

Work History

Bartender

Eagle Houston
01.2022 - Current
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.

Bartender

Ripcord
08.2021 - 01.2022
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Operated efficiently in high-volume setting to prepare and serve more than 80-100 drinks per hour.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Taught employees bar sales techniques, resulting in higher profits

Bartender Shift Manager

Brewskis
12.2020 - 01.2022
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Trained [Number] new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
  • Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment.

Lead Bartender

Hydrate Nightclub
Chicago, IL
05.2017 - 03.2020
  • Served customers in a high volume nightclub efficiently and accurately
  • Averaged over $2,000 nightly in alcohol sales
  • Rang up customers on the Emagine POS system and the accompanying credit card reader
  • Top notch knowledge of liquor and beer inventory on hand, drink pouring, & drink pricing
  • Stocked, wiped down, and swept the bar area during open hours and after closing.

INDEPENDENT CONTRACTOR

Book Buyers
Troy, MI
08.2013 - 03.2018
  • Conducted business interactions through direct sales
  • Executed multiple aspects of the business, including cold calling, setting up appointments with potential clients, scheduling, accounting, and shipping of goods
  • Contacted and established relationships with an average of one 200 potential prospects a week
  • Established a sales territory in Chicago, IL and surrounding areas and in various cities in
  • Indiana
  • Averaged $10,212 in total revenue monthly
  • Coached, managed, and motivated new contractors through the sharing of work habit principles like schedule, hours, and positive attitude

SALESPERSON

The Southwestern Company
Nashville, TN
05.2010 - 08.2013
  • Business Banking serves the banking needs of businesses with $5 million to $20 million in revenue
  • The Relationship Manager (RM) manages a portfolio of these clients and is a key role in the field organization, building relationships by providing financial advice to business clients with a focus on client experience and risk management
  • Relationship Managers look to develop new business and deepen existing relationships
  • Established success principles through direct sales ( i.e
  • Positive attitude, goal setting, self-motivation)
  • Executed all ordering, inventory, accounting, scheduling, sales, banking, and delivery of product
  • Prospected and approached over 9,000 families in various socio-economic levels
  • Achieved personal retail sales of $94,182.50 in a 4 summers (50 weeks) period;
  • Personal profit=37,673
  • Worked to build relationships with customers and built potential for additional sales.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.

Education

BBA - Finance

Texas State University
San Marcos, TX
05.2021

Skills

  • Liquor, Beer and Wine Knowledge
  • Responsible Alcohol Service
  • Knowledge of Craft and Microbrews
  • Age Identification and Compliance
  • Handling Difficult Customers
  • Ordering Bar Supplies
  • Patron Rapport
  • Alcohol Ordering
  • Teamwork and Professionalism
  • Aloha POS
  • Cocktail Service
  • Hospitality and Guest Service
  • Classic Cocktails
  • Suggestive Selling
  • Bartending License
  • Liquor Law Compliance

Accomplishments

  • Increased revenue [Number]% by implementing unique promotions.
  • Improved team productivity with morale-boosting incentives.

Additional Information

  • AWARDS AND HONORS , Top First Year (top 10% of all salespeople) Gold Seal Gold Award-working 80+ hours/week all summer Big Check Award -net saving of over $5,000 in a 12 week period Growth award ( sold over 13,750 dollars in retail value than previous summer) Spencer Hayes Award (Recruited over 10 students while being a full-time student)

Languages

Spanish
Native or Bilingual

Timeline

Bartender

Eagle Houston
01.2022 - Current

Bartender

Ripcord
08.2021 - 01.2022

Bartender Shift Manager

Brewskis
12.2020 - 01.2022

Lead Bartender

Hydrate Nightclub
05.2017 - 03.2020

INDEPENDENT CONTRACTOR

Book Buyers
08.2013 - 03.2018

SALESPERSON

The Southwestern Company
05.2010 - 08.2013

BBA - Finance

Texas State University

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