Warehouse Operations Director | GMP Compliance | Multi‑Site Leadership | SAP IM/WM
Director-level warehouse and logistics leader with 20+ years of experience supporting FDA-regulated pharmaceutical manufacturing. Provides GMP-compliant oversight for multi-site warehousing, controlled-substance logistics, hazardous materials handling, and cold-chain operations. Leads audit-ready material flow across manufacturing units and directs teams of 45+ employees with disciplined, safety-focused leadership. Strengthens compliance and drives operational excellence through data-driven process optimization, cross-functional collaboration, and continuous improvement.
Overview
28
28
years of professional experience
Work History
Warehouse Ops. Associate director, North America
InvaGen Pharmaceuticals (Cipla USA)
Central Islip/Fall River, New York and Massachusetts
08.2012 - Current
Directed multi-site warehouse operations across receiving, storage, dispensing, sampling, and outbound distribution supporting FDA-regulated pharmaceutical manufacturing.
Led and developed 45+ warehouse employees, overseeing staffing, labor planning, performance management, and training programs aligned with GMP and safety requirements.
Managed controlled-substance logistics, hazardous materials handling, and cold-chain operations with strict adherence to DEA, OSHA, and FDA regulations.
Oversaw inventory integrity through SAP IM/WM, cycle counts, reconciliation, and deviation/CAPA investigations, ensuring audit-ready documentation and zero-critical observations.
Strengthened compliance by enforcing SOPs, safety protocols, and housekeeping standards across all warehouse units, improving inspection readiness and reducing operational risk.
Implemented process optimization initiatives in collaboration with Manufacturing, QA, QC, Supply Chain, and Engineering, improving material flow and reducing delays.
Directed CAPA and audit readiness activities, ensuring timely corrective actions and maintaining full compliance during FDA, DEA, OSHA, and internal quality audits.
Enhanced operational efficiency through automation, workflow redesign, and space optimization strategies that improved throughput and reduced waste.
Delivered consistent support to manufacturing operations by ensuring accurate, timely, and compliant movement of raw materials, components, intermediates, and finished goods.
Territory Manager-Sales and market Development
PepsiCo Venezuela
Caracas, Venezuela
05.1998 - 01.2002
Managed high-volume sales territory, strengthened customer relationships, expanded market penetration, and guided sales team to exceed performance targets.
Managed PepsiCo Venezuela territory accounts across retail and distributor networks.
Negotiated shelf placement and promotional displays with store managers.
Monitored competitor activity and market conditions across assigned routes.
Tracked sales calls, route coverage, and store execution plans.
Built retailer relationships to support PepsiCo Venezuela sales programs.
Resolved customer complaints promptly and professionally.
Education
ESL - English
New York Language Center
East New York, NY
06-2004
BBA - Business, Marketing & Related Support Services
Cologio Universitario De Caracas
Caracas-Venezuela
09-2001
High School Diploma -
Unidad Educativa Liceo Caricuao
Caracas-Venezuela
08-1996
Skills
Technical & Regulatory Expertise
cGMP Warehouse Operations
FDA / DEA / OSHA Compliance
Safety & EHS Compliance
SOP Development & Enforcement
Warehouse Inspections & FIFO Control
Hazardous Materials Handling
Space Optimization & Safety Adherence
SAP & Systems
SAP Inventory Management (IM)
SAP Warehouse Management (WM)
Automation & Operational Efficiency Tools
Leadership & Operations
Multi‑Site Operations Leadership
Team Scheduling, Training & Development
Building Cohesive, High‑Performing Teams
Interdepartmental Collaboration
Process Enhancement & Staff Development
Goal Setting & Performance Management
Analytical & Organizational Skills
Analytical Problem Solving
Strong Organizational Skills
Attention to Detail
Waste Reduction & Continuous Improvement
Languages
English — Professional Proficiency
Spanish — Native / Full Professional Proficiency
Timeline
Warehouse Ops. Associate director, North America
InvaGen Pharmaceuticals (Cipla USA)
08.2012 - Current
Territory Manager-Sales and market Development
PepsiCo Venezuela
05.1998 - 01.2002
High School Diploma -
Unidad Educativa Liceo Caricuao
BBA - Business, Marketing & Related Support Services