Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Work Availability
Quote
Timeline
I Play Acoustic Guitar
I Play Acoustic Guitar
AccountManager
Luis Dono

Luis Dono

Miami,FL

Summary

Hardworking Utility Porter bringing 3 years of experience handling all types of cleaning. Dedicated to creating comfortable, clean environment. Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service. Skilled Utility Houseperson with track record of providing clean and sanitary environments. Friendly individual adheres to safety protocols and offers task prioritization and organizational skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Lead Assistant position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
1
1
Certificate

Work History

Utility Houseperson

Wynn Resorts
07.2021 - 10.2023
  • Gathered linen supplies and organized linen closets for prompt room restocking.
  • Refilled par stock of guest amenities and supplies in each housekeeping storage area.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Reported found guest articles and merchandise damage to managers on duty.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Rotated mattresses regularly to prevent sagging and promote guest comfort.
  • Kept building entryway glass clean and polished for professional presentation.
  • Filed maintenance work order forms to notify maintenance of needed repairs.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Handled requests for extra linens, toiletries and other supplies.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Returned emptied garbage receptacles to proper locations.
  • Polished fixtures to achieve professional shine and appearance.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.
  • Hang, cleaned and rehung draperies to maintain freshness.
  • Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.

Ubers Driver

Uber
11.2020 - 07.2021
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Cleaned vehicle regularly to maintain professional appearance.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Minimized liability by consistently following road rules when driving.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Generated consistent referrals and repeat business by providing friendly and fast service.

Utility Porter

Treasure Island Hotel & Casino
07.2017 - 10.2020
  • Reported emergencies to supervisor and provided assistance.
  • Performed deep cleaning tasks such as moving furniture, dusting walls and ceilings and shampooing carpet.
  • Serviced restrooms by cleaning surfaces, sweeping floors, removing trash and restocking supplies.
  • Used appropriate techniques to clean fabric such as upholstery and drapes.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Operated buffers and burnishers to clean and polish floors.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Maintained floor cleaning and waxing equipment.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Supervised supplies in inventory and submitted reorder requests.
  • Maintained optimal supply levels to meet daily and special cleaning needs.

Dock Loader

Angelica Textile Services
07.2017 - 12.2017
  • Loaded, unloaded and transported materials throughout plant or work site premises.
  • Loaded multiple route delivery trucks with correct products and quantities in proper order for delivery.
  • Loaded units and warehouse items to delivery trucks to meet weight balancing and load order specifications.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Operated equipment such as forklifts, electrical pallet jacks and pallet wrappers.
  • Conducted loading work to meet company safety standards and loading procedures.
  • Safely operated lift gates and pallet jacks for loading and unloading.
  • Maintained quality of work to limit mispicks, shorts and damages of product.
  • Accurately completed production and quality logs and transferred counts to load tags.
  • Performed cycle counts of inventory and packaging for inventory adjustments.
  • Prepared different types of products for shipping and distribution.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Followed verbal and written instructions to properly move and ship products.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Operated hand-held scanner to locate and verify items to load onto trucks.
  • Performed inspections and followed procedures and standards to assure quality.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Received, organized and distributed products to correct warehouse locations.
  • Practiced work safety actions such as wearing personal protective equipment, handling chemicals safely and working safely in confined spaces.
  • Displayed functional knowledge of food safety and environmental quality protocols.
  • Performed four basic mathematical operations utilizing whole numbers, decimals and common fractions.
  • Used fork lifts, hand truck, and pallet jacks to move materials on dock.
  • Participated in training and safety drills to prepare for emergency situations occurring on dock.
  • Secured cargo using chains, load bars, wood blocks, and straps.
  • Inspected cargo for proper packaging to meet safety and security regulations.
  • Operated computer systems and internal software to track and record cargo movements.
  • Communicated with drivers to inform cargo loading and unloading schedule and other relevant information.
  • Coordinated with other departments to direct cargo to correct destinations and avoid loading and unloading errors.
  • Maintained clean, orderly work environment free of hazards.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Helped train new employees in safe practices and warehouse procedures.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Operated equipment while observing standard safety procedures.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Strapped items down over protective padding to secure throughout transportation.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Managed warehouse operations and verified proper shipment procedures.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.

Houseperson

Master Corporation
04.2017 - 09.2017
  • Kept building entryway glass clean and polished for professional presentation.
  • Gathered linen supplies and organized linen closets for prompt room restocking.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Refilled par stock of guest amenities and supplies in each housekeeping storage area.
  • Filed maintenance work order forms to notify maintenance of needed repairs.
  • Reported found guest articles and merchandise damage to managers on duty.
  • Rotated mattresses regularly to prevent sagging and promote guest comfort.
  • Handled requests for extra linens, toiletries and other supplies.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Returned emptied garbage receptacles to proper locations.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Changed bed linens and collected soiled linens for cleaning.
  • Completed special housekeeping actions such as turning mattresses on set schedule.

Education

GED -

CSN
Las Vegas, NV
11.2019

House Person Utility - House Person Utility

The Culinary Academy of Las Vegas
Las Vegas, NV
07.2015

Advanced ESL Level - English

Catholic Charities
Las Vegas, NV
06.2015

Skills

  • Reading Comprehension
  • Hotel Signage
  • Room Assignments
  • Guest Satisfaction
  • Maintenance Collaboration
  • Supply Replenishment
  • Inventory Restocking
  • Chemical Cleaners
  • Guest Room Cleaning
  • Trash Removal
  • Customer Needs Assessments
  • Personal Grooming
  • Handling Procedures
  • Floor Polishing
  • Power Tools
  • Picking and Packing
  • Supply Organization
  • Furniture Moving
  • Special Requests
  • Providing Feedback
  • Guest Safety
  • Maintenance Reporting
  • Safety Requirements
  • Linen Replacement
  • Superior Customer Service
  • Meeting Room Setup
  • Proper Waste Disposal
  • Glass and Window Washing
  • Collecting Carts
  • Cart Restocking
  • Linens and Toiletries
  • Performing Basic Maintenance
  • Hazardous Chemicals
  • Bathroom Servicing
  • Carpet Shampooing
  • Metal Polishing
  • Equipment Replacement
  • Floor Cleaning, Polishing and Waxing
  • Chandelier and Light Fixture Cleaning
  • Production Line Operations
  • Wall and Ceiling Cleaning
  • Towel Folding
  • Emergency Repair
  • Basic Tools
  • Trash Collection and Disposal
  • Daily Logs
  • Drapery Washing
  • Machine Operations
  • Deep Cleaning Protocols

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Tugger Operator at Wynn - Las Vegas, 2 years
  • Pallet jack Operator Full Training at Encore - Las Vegas, 2 years
  • scissor lift operator at Encore Las Vegas, 2 years
  • Spin Machine operator at Treasure Island , Las Vegas, 3 years
  • Ride Vacuum operator at Treasure Island Las vegas 3 years

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs

Timeline

Utility Houseperson

Wynn Resorts
07.2021 - 10.2023

Ubers Driver

Uber
11.2020 - 07.2021

Utility Porter

Treasure Island Hotel & Casino
07.2017 - 10.2020

Dock Loader

Angelica Textile Services
07.2017 - 12.2017

Houseperson

Master Corporation
04.2017 - 09.2017

GED -

CSN

House Person Utility - House Person Utility

The Culinary Academy of Las Vegas

Advanced ESL Level - English

Catholic Charities

I Play Acoustic Guitar

I am an acoustic guitar passionate since I was 13 years old ,  I  am able to play popular songs and some latin rhythms, Tropical music Enthusiast including brazil music and american jazz blues,  cuban sounds and more,  always happy to share some music for a good public. 

I Play Acoustic Guitar

I am an acoustic guitar passionate since I was 13 years old ,  I  am able to play popular songs and some latin rhythms, Tropical music Enthusiast including brazil music and american jazz blues,  cuban sounds and more,  always happy to share some music for a good public. 

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Luis Dono