Luismiguel Mesquida
Miami,FL
Summary
Driven and customer-oriented Delivery Driver with a proven track record of enhancing customer satisfaction and increasing repeat business through excellent service and timely deliveries. Skilled in navigation and efficient route planning, as demonstrated at C @ F Insulation and at Uber eats Excels in teamwork, attention to detail, and maintaining positive client relationships.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Uber Eats
02.2021 - Current
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Verified accuracy of all deliveries against order forms.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Managed customer inquiries and complaints in polite and professional manner.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Fostered positive working relationships with regular customers.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
- Developed and maintained courteous and effective working relationships.
Delivery Driver
C @ F Insulation
01.2018 - 01.2021
- Delivered Insulations and and Work loads from Companies Wearhouse to scheduled job sites.
- Verified accuracy of all deliveries against order forms.
- Completed on-time deliveries by choosing best and most efficient routes.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Documented mileage, deliveries, pickups, customer issues and damages.
Education
Associate of Arts - Computer Applications Development
Miami Dade College
Miami, FL09-2021
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Shipping and packaging
- Stocking and inventory
- Pre-trip and Post-trip inspections
Timeline
Delivery Driver
Uber Eats
02.2021 - Current
Delivery Driver
C @ F Insulation
01.2018 - 01.2021
Associate of Arts - Computer Applications Development
Miami Dade College
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