Luis Miguel Zuniga
Summary
Efficient Restaurant Waiter known for productivity and ability to complete tasks swiftly. Specialized in order management, customer service, and time management, ensuring smooth operations during peak dining hours. Excel at communication, teamwork, and adaptability, contributing to positive dining experiences and operational success.
Overview
9
9
years of professional experience
Work History
Waiter
Cipriani S.A.
, NY
09.2021 - 12.2024
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Explained menu items, describing ingredients and cooking methods upon request.
- Informed customers about specials, upselling additional food and drink items.
- Garnished dishes and beverages to serve visually appealing menu items.
Food Runner
Tamarind Tribeca
, NY
05.2021 - 09.2021
- Collaborated with management team on ways to improve service levels within the restaurant.
- Ensured all dishes were served at the correct temperature and presentation.
- Assisted in preparing dishes for service by garnishing and checking presentation.
Food Runner
Deccan Spice
Edison, NJ
10.2020 - 05.2021
- Delivered food to guests in a timely manner while following safety protocols.
- Informed servers of any special dietary needs or allergies communicated by customers.
- Followed proper sanitation guidelines when handling food products.
- Resolved guest complaints to maintain complete customer satisfaction.
Restaurant Waiter
Quality Meats
New York, NY
06.2017 - 02.2021
- Provided excellent customer service by anticipating guest needs and responding promptly to requests.
- Explained menu items, describing ingredients and cooking methods upon request.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Brought food and beverages to tables in a timely manner.
Restaurant Waiter
Segovia
Carlstadt, NJ
01.2017 - 12.2020
- Informed customers about specials, upselling additional food and drink items.
- Informed customers of daily specials and signature menu items.
- Served food and beverages to patrons and confirmed complete orders.
- Presented menus and answered questions regarding items.
Head Waiter
John Lack S.A.
, NY
02.2017 - 06.2020
- Ensured compliance with health and safety regulations in the kitchen and dining areas.
- Distributed food to service staff for prompt delivery to customers.
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
- Assisted bartenders when needed during peak hours or when short staffed.
Busser
Mamasushi
Harlem, NY
01.2019 - 01.2020
- Effectively multitasked within fast-paced environment.
- Greeted guests with friendliness and professionalism.
- Assisted in the preparation of large parties and special events to ensure smooth service.
- Maintained table settings by removing courses, replacing utensils, and refilling beverages.
Banquet Waiter
Prestige Caterers
, New Jersey
05.2016 - 11.2018
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Trained new employees to perform duties.
- Provided exceptional service to high volume of daily customers.
- Took initiative to anticipate guest needs before they arose, ensuring excellent customer service at all times.
- Communicated any special dietary requirements or allergies reported by customers to kitchen personnel promptly.
Education
High School Diploma -
Gimnasio Santa Rocio
12-2012
Skills
- Bar terminology
- Dining customer service
- Teamwork
- Wine knowledge
- Menu specials memorization
- Adaptive problem solving
- Food safety practices
- Menu description knowledge
- Allergy awareness
- Memory retention
Languages
1,3,5
Education and Training
other,Bogota D.C. , Colombia
Timeline
Waiter
Cipriani S.A.
09.2021 - 12.2024
Food Runner
Tamarind Tribeca
05.2021 - 09.2021
Food Runner
Deccan Spice
10.2020 - 05.2021
Busser
Mamasushi
01.2019 - 01.2020
Restaurant Waiter
Quality Meats
06.2017 - 02.2021
Head Waiter
John Lack S.A.
02.2017 - 06.2020
Restaurant Waiter
Segovia
01.2017 - 12.2020
Banquet Waiter
Prestige Caterers
05.2016 - 11.2018
High School Diploma -
Gimnasio Santa Rocio
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