LUIS OCTAVIO LOPEZ
San Francisco,CA
Summary
Detail-oriented and dedicated Federal Government Employee with one year and a half of experience in administrative support, records management, and compliance with government regulations. Skilled in handling sensitive information, maintaining accurate documentation, and ensuring ecient workow in a government setting. Strong ability to follow protocols, collaborate with teams, and provide excellent public service. Proven track record of upholding condentiality, meeting deadlines, and supporting agency objectives with professionalism and integrity. Willing to relocate : Anywhere Authorized to work in the US for any employer
Overview
2
2
years of professional experience
Work History
Archives Technician
U.S. Government
03.2024 - 02.2025
- Cataloging, classifying, and maintaining government records for easy retrieval
- Providing access to records for government officials, researchers, and the public
- Storing documents in climate-controlled environments to prevent deterioration
Front Desk Agent
Hotel Zephyr
08.2022 - 09.2023
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Server
Fogo De Chao
01.2023 - 08.2023
- Provided exceptional customer service in a fast-paced restaurant environment, ensuring guest satisfaction and repeat business
- Managed cash register operations, processing transactions efficiently while maintaining accuracy and attention to detail
- Collaborated with kitchen staff to ensure timely and correct order deliveries, enhancing overall dining experience
Education
HIGH SCHOOL DIPLOMA -
Skills
- Customer service
- Organizational skills
- Microsoft office
- Filing and Document Organization
- Communication (Verbal & Written)
- Multilingual abilities
- Teamwork
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Archives Technician
U.S. Government
03.2024 - 02.2025
Server
Fogo De Chao
01.2023 - 08.2023
Front Desk Agent
Hotel Zephyr
08.2022 - 09.2023
HIGH SCHOOL DIPLOMA -
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