Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Luis Quinones

Miami,FL

Summary

Results-oriented professional with over 2 years of expertise as a Regional Engagement Manager and 20 years of experience in project management and visual merchandising. Proven track record in driving strategic marketing initiatives, enhancing brand loyalty, optimizing resources, and fostering cross-functional collaboration. Skilled at leveraging consumer insights to boost customer engagement and executing data-driven solutions that deliver measurable outcomes. Recognized for exceptional leadership and stakeholder engagement across diverse industries.

Overview

19
19
years of professional experience

Work History

Regional Engagement Manager

Bread Financial
11.2022 - Current
  • Led regional marketing campaigns for credit card products, aligning efforts with national strategies to address localized consumer needs.
  • Oversaw credit card profiles, ensuring cohesive messaging and promotional alignment with incentives.
  • Built and maintained strategic partnerships with retailers and financial institutions, driving brand awareness and engagement.
  • Managed 8 regional marketing events, boosting customer acquisition and loyalty through tailored promotions.
  • Delivered training programs for brand partners, enhancing their communication of key messaging and increasing acquisition rates.
  • Successfully launched BreadPay, a pay-over-time payment option, supporting two brand partners in implementation.
  • Amplified regional credit card acquisition through innovative marketing efforts.

Key Achievements:

  • Implemented data-driven strategies for continuous improvement of engagement services, leading to improved performance metrics.
  • Developed strong relationships with key stakeholders, resulting in long-term partnerships and increased revenue.
  • Evaluated post-engagement performance data to identify areas for improvement and implement strategies to enhance future engagements'' quality and effectiveness.
  • Utilized analytical tools to monitor progress against engagement objectives regularly, making necessary adjustments to ensure success in achieving goals set forth by clients.
  • Facilitated workshops and seminars to share best practices, elevating team's skills and competencies.

Store Design Project Manager

City Furniture
01.2017 - 01.2022
  • Directed LEED-certified building initiatives, partnering with architects to achieve modern design within budget constraints.
  • Developed tracking systems for budgets and timelines, reducing chargebacks by 25%.
  • Streamlined team workflows, boosting efficiency and reducing project misalignments.
  • Delivered high-quality design projects on time and within budget through effective team management and prioritization techniques.
  • Conducted regular progress reviews with stakeholders to provide updates on project status and address any concerns or issues promptly.
  • Evaluated current procedures for managing design projects, recommending improvements aimed at increasing productivity without sacrificing quality standards.
  • Developed and maintained project documentation, including timelines, budgets, and progress reports, to ensure accurate record-keeping and seamless communication between all stakeholders.
  • Promoted a collaborative work environment by encouraging open communication among team members and facilitating problem-solving discussions when needed.
  • Coordinated cross-functional teams to deliver cohesive designs that aligned with client objectives and brand guidelines.
  • Improved overall efficiency by implementing standardized processes for project initiation, execution, and closure.
  • Addressed potential bottlenecks in the design process by providing timely support and resources to team members as needed.
  • Managed multiple concurrent design projects, ensuring each was completed on schedule and met client requirements.
  • Streamlined design project workflows by implementing efficient resource allocation strategies and clear communication channels.
  • Established strong relationships with vendors, resulting in better pricing options for materials and services.
  • Monitored project progress, identified risks and took corrective action as needed.

Director of Visual Merchandising

City Furniture
01.2006 - 01.2017
  • Led visual merchandising standards across 33 associates, enhancing showroom presentations and product layouts.
  • Strengthened accessory sales by 17% YOY via targeted communication strategies between teams.
  • Reduced product damages by over 10%, optimizing operations and minimizing losses.

Education

Technology Project Manager Certification - Technology Project Management

University of Miami
Miami
04.2022

Bachelor of Science - Business Management

Mercy College
Dobbs Ferry, NY
05.2021

Skills

  • Project & Budget Management
  • Data/Business analysis
  • Proficient in Salesforce and MS Suites
  • Organizational skills
  • Effective communication
  • Adaptability and flexibility
  • Client relationship management
  • Agile principles

Languages

English
Native or Bilingual
Spanish
Full Professional
French
Limited Working

Timeline

Regional Engagement Manager

Bread Financial
11.2022 - Current

Store Design Project Manager

City Furniture
01.2017 - 01.2022

Director of Visual Merchandising

City Furniture
01.2006 - 01.2017

Technology Project Manager Certification - Technology Project Management

University of Miami

Bachelor of Science - Business Management

Mercy College
Luis Quinones