Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Additional Highlights
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Luis R. Marrero Santiago

St. Cloud

Summary

Detail-oriented biology graduate with administrative experience, leadership training, and bilingual Spanish communication skills, seeking a Monitor Technician position at Orlando Health. Committed to supporting clinical teams with professionalism, accuracy, and reliability.

Personable and organized individual with a keen eye for detail and positive attitude. Possesses strong communication skills and proficiency in Microsoft Office Suite. Capable of enhancing team efficiency through effective coordination and administrative support.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Bori Bori Construction LLC
01.2022 - 01.2024
  • Managed scheduling, invoicing, and confidential project records
  • Supported office workflow through client communication and data organization
  • Strengthened multitasking and problem-solving in a professional environment
  • Processed invoices and expense reports to ensure timely payments for services rendered.
  • Answered phone system, routing calls, delivering messages to staff.
  • Maintained comprehensive filing system for project-related paperwork and correspondence.
  • Communicated effectively with, subcontractors, and team members regarding project updates.
  • Streamlined invoice processing procedures to ensure timely payment of while minimizing errors in financial records.

Retail Sales Associate

The Buckle - Retail
09.2017 - 01.2018
  • Assisted customers with product selection and provided exceptional service to enhance shopping experience.
  • Maintained organized merchandise displays and ensured compliance with visual standards.
  • Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
  • Collaborated with team members to achieve sales goals and maintain store operations.
  • Trained new associates on operational procedures and customer service best practices.
  • Resolved customer inquiries and concerns promptly, fostering positive relationships for repeat business.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

Education

Bachelor of Science - Biology (Pre-Health Track)

University of Central Florida
Orlando, FL
05.2025

Skills

  • Bilingual - Fluent in English and Spanish
  • Administrative and clerical accuracy
  • Strong verbal and written communication
  • Proficient in Microsoft Office
  • Fast learner with strong attention to detail and multitasking
  • Customer service
  • Computer skills
  • Office administration
  • Time management
  • Administrative support
  • File organization
  • Clerical support
  • Critical thinking
  • Strong problem solveing

Affiliations

  • - National Technical Honor Society (NTHS)
  • - National Society of Leadership and Success (NSLS)

Certification

  • - Basic Life Support (BLS) - Currently renewing through American Red Cross
  • - Microsoft Office Specialist Certification - Word, PowerPoint, Outlook (2016)
  • - Bloodborne Pathogens Training - Completed August 2017
  • - OCP-A Basic Healthcare Worker Certificate - Completed September 2017
  • - Leadership Training Certificate - National Society of Leadership and Success

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Administrative Assistant

Bori Bori Construction LLC
01.2022 - 01.2024

Retail Sales Associate

The Buckle - Retail
09.2017 - 01.2018

Bachelor of Science - Biology (Pre-Health Track)

University of Central Florida

Additional Highlights

  • - Strong interest in patient-centered hospital support roles
  • - Open availability for weekend, evening, and overnight shifts
  • - Committed to dependable performance and ongoing development

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