LUIS RAY AGUILAR
Vancouver,WA
Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction. Dependable and service-focused delivery driver motivated to deliver consistent, prompt and courteous service. Reliable and energetic professional provides prompt, seamless access to supply. Veteran driver over several years delivers energetic approach to meeting expectations. Reliable Delivery Driver with background in ensuring prompt, safe delivery of goods while maintaining excellent customer service. Strengths include route planning, time management, and problem-solving skills. Previous work has made significant impact on improving efficiency and satisfaction rates for businesses served. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Delivery Driver / Dishwasher
Papa John's
Vancouver, WA
01.2024 - Current
- Received daily delivery instructions and route assignments from dispatch.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Maintained accurate records of goods delivered and collected payments as required.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Monitored fuel level throughout shift and refueled when necessary.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Contacted customers prior to delivery to coordinate delivery times.
- Reviewed delivery documents and orders and reported errors to supervisor.
- Presented order bills and collected payments for deliveries.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Checked temperatures of dishwashing machines to ensure proper functioning.
- Swept and mopped floors in the kitchen area at regular intervals throughout shift.
- Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
- Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
- Maintained cleanliness and sanitation of dishes, utensils, and kitchen equipment.
- Washed and sanitized sinks, trashcans and surfaces to remove excess food waste.
- Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
- Mixed soap, water and sanitizer together to create cleaning solutions for daily use.
Delivery Driver
DoorDash
Vancouver, WA
02.2022 - 12.2023
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Maintained accurate records of goods delivered and collected payments as required.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Monitored fuel level throughout shift and refueled when necessary.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Checked tires for proper inflation before leaving on each route.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Determined optimal routes based on GPS application information and knowledge of local routes.
Delivery Driver / Dishwasher
Papa John's
Vancouver, WA
08.2022 - 08.2023
Driver
UberEats
12.2019 - 12.2022
Actor
Echo Theatre
12.2018 - 12.2019
Owner
Sunrise Saguaro Moving Co.
12.2012 - 12.2018
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Loaded and unloaded customer belongings onto truck and other vehicles safely and securely.
- Packaged items for transport, using protective materials such as bubble wrap, foam, blankets and shrink-wrap to prevent damage during transit.
- Transported furniture, appliances, boxes and other items from one location to another in a timely manner.
- Assembled furniture at the customer's new residence or business premises.
- Unloaded customer goods at the destination with care, ensuring that all items were accounted for and placed in their appropriate locations.
- Provided customers with advice on how best to pack their belongings for safe transport.
- Lifted heavy objects using correct lifting techniques to avoid injury.
- Performed routine maintenance checks on moving equipment such as dollies, hand trucks and straps before each move.
- Completed paperwork accurately including inventory lists of all items moved and delivery receipts.
- Ensured customers' satisfaction by providing excellent customer service throughout the entire moving process.
- Organized storage units prior to loading them into the truck or van; stacking heavier items on the bottom and lighter ones on top.
- Assisted team members with loading and unloading tasks when needed; working cooperatively within a team environment to accomplish goals efficiently.
- Maintained cleanliness of work area; disposing of any debris created during move in an appropriate manner according to company guidelines.
- Communicated effectively with customers regarding arrival times, estimated completion times, special requirements ; building strong relationships between clientele and employer.
- Utilized problem-solving skills to resolve any issues that may arise during move; maintaining professional demeanor at all times.
- Reported any damages or lost items immediately upon discovery; taking corrective action where necessary according to company policies.
- Loaded and unloaded company trucks with tools, equipment and furniture.
- Secured items in truck by strapping over protective padding.
- Followed customer instructions about placement of items and special considerations for handling.
- Labeled packages and boxes to keep track of client items.
- Communicated with customers regarding moving needs and deadlines.
- Moved customer boxes to and from trucks, working quickly to maintain schedules.
- Walked through customer sites with checklists to verify job completion.
- Navigated routes efficiently, ensuring timely arrival at destinations.
- Demonstrated flexibility, adapting to unexpected changes or challenges during moves.
- Provided excellent customer service, addressing clients' concerns and questions promptly.
- Loaded and unloaded moving trucks with efficiency and care, ensuring no damage to items.
Mover
Good Mood Movers
06.2005 - 06.2011
Actor/Artistic Director
Quest Wings Co.
03.2004 - 03.2010
Education
B.A. - Graphic Design and Minor in Studio Art
Gallaudet University
05.2004
Skills
- Ability to lift at least 75 lbs
- Loading and unloading vehicles
- Packing
- Team building
- Teamwork
- Exceptional time management
- Class A CDL
- Excellent driving record
- Strong knowledge of Department of Transportation (DOT) hazardous waste regulations
- Strong familiarity with local major and minor roadways
- Excellent ability to operate two- and four-wheel dollies
- 160-hour Class A CDL training
- Pre-trip and Post-trip inspections
- Safe Driving
- Commercial driving
- Vehicle inspections
- Air Brake Certification
- Trained in Oregon's safety regulations
- Dependable and reliable
- Clean MVR
- Vehicle maintenance and repair
- Vehicle Maintenance
- DOT Compliance
Volunteer Experience
- Community support cleaning a camp, People's House Project, Portland, OR, 12/01/22
- Translated from English to ASL in a high school production - Bye Bye Birdie, 09/01/05
- Performed in Gallaudet's Zoot Suit production and On the Look Safety Video, Washington, DC, 01/01/03
- Participated in Kids Safety Day and assisted with cleaning up at Needle Park, Washington, DC, 01/01/98
Hobbies and Interests
- Camping
- Hiking
- Rafting
- Swimming
- Biking
- Running
- Weight-lifting
- Photography
- Translating from English to ASL and vice versa
- Dancing
Awards
"Most Favorite Male Staff", Camp Mark Seven, 06/01/99
Competencies/skills
- Ability to lift at least 75 lbs
- Loading and/or unloading the vehicles
- Packing
- Team building
- Teamwork
- Exceptional time management
- Class A CDL with excellent driving record
- Commercial Driver Training School Certification
- Strong knowledge of Department of Transportation (DOT) hazardous waste and other regulations
- Strong familiarity with local major and minor roadways including highways
- Excellent ability to operate two- and four-wheel dollies
- 160-hour Class A CDL Training
Certification
- Nature & Forest Therapy Guide
- Commerical Driver Training School, Elite Truck School
Languages
English
Full Professional
American Sign Language
Native/ Bilingual
References
References available upon request.
Timeline
Delivery Driver / Dishwasher
Papa John's
01.2024 - Current
Delivery Driver / Dishwasher
Papa John's
08.2022 - 08.2023
Delivery Driver
DoorDash
02.2022 - 12.2023
Driver
UberEats
12.2019 - 12.2022
Actor
Echo Theatre
12.2018 - 12.2019
Owner
Sunrise Saguaro Moving Co.
12.2012 - 12.2018
Mover
Good Mood Movers
06.2005 - 06.2011
Actor/Artistic Director
Quest Wings Co.
03.2004 - 03.2010
B.A. - Graphic Design and Minor in Studio Art
Gallaudet University
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