Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Luis Reveles

Luis Reveles

Aurora,IL

Summary

Offering progressively responsible sales/client relations experience with companies. Natural leader with proven record of exceeding expectations and driving customer service excellence. Passionate about helping clients and delivering top-notch experiences in every interaction.

Overview

9
9
years of professional experience

Work History

Wedding Planner

Sarah Kathleen Events
03.2017 - Current
  • Created and designed tailor-made wedding plans to maximize client budget, keep client happy and cultivate referrals.
  • Conducted initial consultation with clients to discuss wedding details, venue options and other logistics to understand vision and budget.
  • Directed pace of wedding and reception through multitasking and liaising with vendors to carry out event as planned with little or no deviations.
  • Negotiated prices with suppliers, inspected venues and selected vendors to meet couple expectations.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions.
  • Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
  • Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination.
  • Developed and adhered to timelines to keep ceremony and reception running smoothly.
  • Deal with various types of clients and events that have an average of over 200+ guests.

Insurance Sales Representative

Allstate
11.2022 - 10.2023
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Maintained detailed records of customer information and policy sales.
  • Reviewed customer needs and financial means to determine appropriate policy offerings.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Communicated with customers to understand needs and recommend appropriate solutions.
  • Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
  • Helped resolve client problems quickly with superior customer service.
  • Demonstrated product features, answered questions and persuasively overcame objections.
  • Created and implemented sales strategies to successfully meet company targets and increased sales by 10%.

Finance Representative

City Of Chicago Department Of Water Management
08.2019 - 09.2022
  • Answer customers' questions, and provide information on procedures and their water bill accounts.
  • Assist customers by providing information and resolving their complaints.
  • Discussed financial options with clients and provided informed suggestions.
  • Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
  • Handled over 100 customer complaints per day to restore customer confidence and prevent loss of business.
  • Gathered, organized and input information into digital database.
  • Educated customers about the difference between meter & non-meter water accounts.

Insurance Agent

Magnum Insurance
05.2015 - 07.2019
  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
  • Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
  • Generated quotes and proposals for clients to match individual needs.
  • Followed up promptly with interested clients to close sales.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Registered customer information on database to enable tracking history and maintain accurate records.
  • Developed strong referral network in community to raise awareness and increase sales opportunities.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas and increase sales by 5%.
  • Negotiated contracts and terms of sale with potential customers.

Education

High School Diploma -

Romeoville High School
Romeoville, United States

Associate of Science - Biology

Joliet Junior College
Joliet, IL
05.2018

Skills

  • Product knowledge
  • Multi-tasking strength
  • Excellent people skills
  • Upselling
  • Relationship building
  • Exceptional customer service
  • Problem-solving skills
  • Venue selection

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Insurance Sales Representative

Allstate
11.2022 - 10.2023

Finance Representative

City Of Chicago Department Of Water Management
08.2019 - 09.2022

Wedding Planner

Sarah Kathleen Events
03.2017 - Current

Insurance Agent

Magnum Insurance
05.2015 - 07.2019

High School Diploma -

Romeoville High School

Associate of Science - Biology

Joliet Junior College

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Luis Reveles