Luis Reyna
Windsor,CO
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Dedicated Coordinator with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Human Resources Generalist
Aslan Construction
06.2023 - Current
- Provided guidance to managers and employees on talent management, FMLA and benefits.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Implemented and supervised orientation procedures for new hires.
- Facilitated criminal background check process for new hires.
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
- Explained and administered medical insurance, disability and flexible spending accounts.
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
- Developed and enforced company policy and procedures relating to human resources activity.
- Improved operational processes resulting in productivity increase in HR department.
- Managed change through open communication for addressing employee concerns, allowing for different opinions and publicizing new strategies.
- Built comprehensive employee recruiting strategy.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
Human Resources Coordinator/Recruiting Coordinator
Circle Graphics Inc
10.2022 - Current
- Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Reviewed human resources paperwork for accuracy and completeness.
- Coordinated meetings, developed meeting content and presented human resources law updates.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Administered benefits programs, analyzed compensation and other competitive data and prepared budgets.
- Operated and maintained applicant tracking and candidate management systems.
- Facilitated new employee orientations to foster positive team attitude.
- Completed human resource operational requirements by scheduling and assigning employees.
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity and within company to reach business goals.
- Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances and other sensitive issues and prepared position statements for EEOC.
- Devised hiring and recruitment policies for 50+ employee company
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters
- Evaluated strengths and weaknesses of candidates through effective screening processes.
Material Coordinator
TOLMAR Pharmaceuticals Inc.
05.2022 - 09.2022
- Completed daily cycle counts and full inventory audits every week.
- Managed receiving operations and proper storage of incoming materials.
- Worked with project managers to determine schedule and volume requirements in order to effectively coordinate deliveries and maintain supply levels.
- Adhered to all safety protocols and standards when operating equipment such as overhead cranes and forklifts.
- Shipped material and performed boxing, packing, labeling and preparation of related documents.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Trained, motivated and instructed team of 8 employees staging and preparing items for deliveries
Insurance Agent
American Family Insurance
08.2022 - 09.2022
- Maintained high standards of customer service by building relationships with clients.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Approached potential clients by using direct marketing mailings and phone contacts.
- Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation.
- Built relationships with clients using active listening and issue resolution to provide excellent service
- Approached potential clients by using direct marketing mailings and phone contacts
Human Resources Assistant
Topshelf Printers
07.2017 - 07.2022
- Filed paperwork, sorted and delivered mail, and maintained office organization.
- Organized new employee orientation schedules for new hires.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Prepared monthly, weekly and daily logs using Microsoft Office Suite.
- Administered compensation, benefits and performance management systems and safety and recreation programs.
- Helped employees register for benefits programs using online portals.
- Tracked various statistics and kept detailed records to support human resources department.
- Screened applicant resumes and coordinated both phone and in-person interviews
- Delivered friendly assistance with new hires throughout interviewing and hiring process
Production Coordinator
Topshelf Printers
07.2017 - 07.2022
- Created and maintained schedules and provided internal support for manufacturing teams.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Reviewed in-house stock to determine materials availability for production jobs.
- Communicated scheduling with various employees to promote on-time delivery.
- Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.
- Realigned production schedules to factor in changing conditions such as materials shortages and evolving designs.
- Successfully identified discrepancies and recommended changes to inventory to increase profits.
- Developed and maintained automated tracking systems, hard copy files and records to enhance office workflows.
Production Manager
Topshelf Printers
07.2017 - 07.2022
- Resolved issues quickly to maintain productivity goals.
- Managed continuous improvement initiatives to drive gains in quality, flow and output.
- Reviewed work for quality and compliance with company standards and design specifications.
- Standardized production procedures, job roles and quality assurance guidelines.
- Addressed personnel issues and scheduling conflicts promptly.
- Directed key personnel in correct production techniques to achieve required quality.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Implemented program changes to identify and quickly resolve root cause issues bottlenecking production levels.
- Oversaw bin fulfillment services, manufacturing and case picking for supply chain orders with rapid turnaround for high-quality and fresh product delivery.
Bilingual Interpreter
Cyracom International
01.2015 - 05.2017
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Provided language translation and customer service skills to clients in Medical, Financial, and Legal business sectors.
- Maintained message content, tone and emotion as closely as possible.
- Facilitated communication between law enforcement personnel and individuals involved in crimes such as witnesses, persons of interest and suspects.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Bachelor of Arts - Marketing/ Business
The University of Texas At El Paso
El Paso, TX05.2017
Skills
- Jobvite Specialist
- UKG Specialist
- Administrative Support
- New Employee Orientation
- Labor Relations
- Direct Marketing
- Human Resources Policies and Procedures Expertise
- HR Support
- Permitting Coordination
- Producer Support
- Talent Management
- Training Programs
- Consecutive Translation
Certification
- Licensed Forklift operator
- Certified Spanish Interpreter
- I-9 Verify
- OSHA
- UKG
- Jobvite
Languages
Spanish
Native or Bilingual
Timeline
Human Resources Generalist
Aslan Construction
06.2023 - Current
Human Resources Coordinator/Recruiting Coordinator
Circle Graphics Inc
10.2022 - Current
Insurance Agent
American Family Insurance
08.2022 - 09.2022
Material Coordinator
TOLMAR Pharmaceuticals Inc.
05.2022 - 09.2022
Human Resources Assistant
Topshelf Printers
07.2017 - 07.2022
Production Coordinator
Topshelf Printers
07.2017 - 07.2022
Production Manager
Topshelf Printers
07.2017 - 07.2022
Bilingual Interpreter
Cyracom International
01.2015 - 05.2017
Bachelor of Arts - Marketing/ Business
The University of Texas At El Paso
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