Luis R Escobedo
Madera,CA
Summary
Detailed-oriented, self-motivated, individual who is proficient in using independent decision-making skills and sound judgment to positively impact company success. Ready to offer exceptional leadership and planning abilities to take on a new role in Ready to offer exceptional leadership and planning abilities to take on new role in office setting.
Overview
12
12
years of professional experience
Work History
Forklift Operator
El Dorado Almonds, Escobedo
Madera, CA
09.2021 - Current
- Correctly and efficiently move product to assigned rows and/ or to designated warehouse locations
- Knowledge of different sizes and variety types of almonds
- Unload incoming product from clients and load empty containers onto trailers to send back to clients
- Use propane forklift, PPE and, always aware of safety conscious
- Use radio frequency device to communicate with management and co-workers
- Knowledge of following Departments: Shipping/Receiving, In-Shell, and Sizer
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Director of Operations
Sol Transportation, Inc
Vista, CA
08.2018 - 02.2020
- Managed all software implementations.
- Oversaw day-to-day production activities in accordance with business objectives.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Defined, implemented and revised operational policies and guidelines.
- Assisted in recruiting, hiring and training of team members.
- Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed 2 different Counties (Los Angeles and San Diego) and ALL office departments; approximately 100 employees.
- Delegated tasks/projects to Field Supervisors
Office Administrator
Sol Transportation, Inc
Vista, CA
01.2018 - 08.2018
- Created invoices, reports, memos, and letters using such as Microsoft Office
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
- Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
- Verified salaried and hourly employee time cards to prepare accurate bi-weekly payroll.
- Monitored and tracked performance of 50 employees, identifying and targeting areas in need of improvement and further training.
- Assisted upper management by coordinating travel plans, coordinating special event and taking meeting minutes.
Parts Sales Manager
AutoZone
Santa Ana, CA
11.2014 - 08.2018
- Assisted Commercial Manager whether delivering parts to vendors and/or covered lunches for employees in Commercial Department
- Managed approximately 60 customer calls per day.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Trained all team members; including, new hires in successful strategies to meet operational and sales targets.
- Processed and reshelved return orders, checking for discrepancies, potential usage.
Billing Support Specialist
Agendia Inc
Irvine, CA
04.2014 - 09.2017
- Responsible for collecting, posting, and managing account payments
- Participated in educational activities and attends monthly staff meetings
- Maintained strictest confidentiality; adheres to all HIPAA guidelines/regulations
- Kept tracked and processed accounts and incoming payments in compliance with financial policies and procedures.
- Performed day to day financial transactions including verifying, classifying, computing, and recording accounts receivable data, and assist with Month-End process.
- Managed 50 customer calls per day.
Collections Specialist
Aviir
Irvine, CA
09.2011 - 12.2013
- Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations
- Communicated & followed up effectively with Client Representatives regarding patient accounts.
- Daily Reports were sent to direct supervisor
- Used multiple online provider databases to verify eligibility, claim status, and downloaded forms to send appeals to health insurance companies
- Utilized A/R reports to identify accounts that were past timely payment
- Wrote numerous appeals to insurance carriers (including Medicare and Medi-Cal) to overturn denied or short paid claims
- Re-billed claims (HCFA and UB04) that were never received by insurance carriers and provided substantiating documentation if necessary
Education
Insurance Coding & Billing Specialist - Medical Insurance Billing
Concorde Career College
Garden Grove, CA03.2011
High School Diploma -
Rancho Alamitos High School
Garden Grove, CA06.2000
Skills
- Microsoft Office (Outlook, Excel, Word, Power Point),
- Revenue Cycle Management
- QuickBooks
- Software Implementations
- IT troubleshooting
- Verbal and Written Communication
- Financial Services Support
- Team Management
- Payroll Preparation
- Administrative Management
- Quarterly Reviews
- Process and Performance Improvement
Additional Information
Summary of Qualifications:
- Recognized with promotions of increasing responsibility for outstanding work ethic.
- Able to thrive in deadline-oriented, high-pressure situations.
- 20 years’ experience in office setting with diverse computer skills with proficiency in multiple software programs.
- 6 years' experience in Management/ Leadership
Languages
Spanish
Native or Bilingual
Timeline
Forklift Operator
El Dorado Almonds, Escobedo
09.2021 - Current
Director of Operations
Sol Transportation, Inc
08.2018 - 02.2020
Office Administrator
Sol Transportation, Inc
01.2018 - 08.2018
Parts Sales Manager
AutoZone
11.2014 - 08.2018
Billing Support Specialist
Agendia Inc
04.2014 - 09.2017
Collections Specialist
Aviir
09.2011 - 12.2013
Insurance Coding & Billing Specialist - Medical Insurance Billing
Concorde Career College
High School Diploma -
Rancho Alamitos High School
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