Helped clients with recognizing and managing mental health concerns through evidence-based interventions.
Provided crisis intervention services for clients experiencing acute mental health or substance abuse issues.
Administered assessments to identify clients' needs and establish treatment plans.
Updated client documentation for accurate, compliant and current records.
De-escalated stressful situations through individual and family crisis interventions.
Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
Advocated for clients to assure respected rights and wishes.
Helped clients develop new coping mechanisms and techniques to drive behavior modification.
Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
Developed and maintained strong relationships with community resources for successful referrals.
Monitored clients' progress to adjust treatment plans accordingly.
Intern
2nd Home(Adult Medical Day Care)
05.2019 - 04.2020
Developing relationships that built rapport with a caseload using active listening and client centered counseling techniques
Participated in ongoing professional development to stay informed of current trends and best practices in school social work.
Enhanced student well-being by implementing effective social-emotional learning strategies in individual sessions.
Offered community resource guidance to clients to meet individual needs for assistance.
Skilled in patient advocacy and assessment, with experience coordinating patient treatment and healthcare needs with staff, medical facilities, and families.
Maintained detailed records of case management activities, ensuring compliance with legal requirements and professional standards.
Student Intern
La Casa de Don Pedro
08.2015 - 05.2016
Facilitated successful completion of projects from concept to launch.
Enhanced internship experience by actively participating in team meetings and contributing valuable ideas.
Reported back to instructor to receive day-to-day tasks and responsibilities.
Other duties as assigned.
Interacted with clients by phone, email, or in-person to provide information.
Enhanced customer relations by resolving inquiries quickly, handling complaints professionally, and providing exceptional service throughout the internship period.
Intern\volunteer
City Hall- Office of Sustainability
07.2014 - 11.2014
Office work such as making\receiving phone calls, updating files and contact databases, and organizing\assisting in public events
Assisted in preparations and organization of the farmers market information booth
Influenced positive change within the community by advocating for policy reform or supporting grassroots movements.
Assisted in event planning and execution, ensuring smooth operations and participant satisfaction.