Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Luiza Martins

Luiza Martins

Lansing,MI

Summary

Dedicated and adaptable worker with a proactive attitude and the ability to learn quickly with thorough training. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Experienced in a fast-paced environment and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Quick to adapt to new routines and adapt at maintaining respectful interactions. Seeking to apply these strengths to in a dynamic role.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Delivery Driver

AutoZone
06.2024 - Current
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Completed daily pre-trip inspection checklist before the delivery

Barista

Biggby
11.2023 - 06.2024
    • Cleaned counters, machines, utensils, and seating areas daily.
    • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
    • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
    • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
    • Ability to work in a fast-paced environment
    • Ensure adherence to health and safety guidelines

Delivery Driver

AutoZone
04.2023 - 11.2023
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Managed customer inquiries and complaints in polite and professional manner.

Private Nanny

Private Residence
11.2022 - 04.2023
  • Led indoor and outdoor activities to entertain and occupy children.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Played games, worked on puzzles, and read books to young children.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Taught children everyday skills and language.

After School Teacher

Montessori Children's House Of Lansing
08.2022 - 11.2022
  • Communicated with parents and staff to discuss educational policies and activities and students' learning and behavioral problems.
  • Tutored and assisted children in small groups of individuals to help master assignments and reinforce learning concepts.
  • Redirected inappropriate student behavior and implemented program discipline system to guide proper student behavior.
  • Observed and monitored children's play activities to promote healthy, safe environment.
  • Prepared after-school enrichment activities for children to encourage student participation.
  • Organized and stored toys and classroom materials to maintain order in activity areas.

Education

GED -

State of Michigan Education
East Lansing, MI
08.2022

Skills

    • Quality Assurance
    • Payment Collection
    • Ordering Procedures
    • Up-selling
    • Opening and closing duties
      • Safety awareness
      • Organization and Time Management
      • Early Childhood Development
      • High Personal Standards
      • Strong Willpower

Certification

  • 30-hour General Industry Safety and Health, OSHA - 05/08/2023

Languages

Portuguese
Limited Working

Timeline

Delivery Driver

AutoZone
06.2024 - Current

Barista

Biggby
11.2023 - 06.2024

Delivery Driver

AutoZone
04.2023 - 11.2023

Private Nanny

Private Residence
11.2022 - 04.2023

After School Teacher

Montessori Children's House Of Lansing
08.2022 - 11.2022

GED -

State of Michigan Education

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Luiza Martins