Summary
Work History
Education
Skills
Languages
References
Timeline
Generic

Lujza Potheova

London,Wandsworth

Summary

Multilingual student with proficiency in English, Slovak, and Czech, alongside basic knowledge of Russian and French. Experienced in customer service management and IT proficiency, particularly with Microsoft Office. Has fundamental coffee preparation skills. Capable of ensuring smooth daily operations and providing exceptional member support through strong communication and organisational skills. Skilled in multitasking, managing bookings, and maintaining welcoming atmosphere.


Work History

Gym receptionist

Kristína Sykorčinova
Bratislava
07.2022 - 08.2022
  • Enhanced customer experience by providing comprehensive information about gym facilities and services.
  • Provided excellent customer service, leading to high member retention rate.
  • Handled cash transactions accurately, maintaining financial integrity at all times.
  • Streamlined front desk operations with effective multitasking abilities.
  • Kept gym facilities consistently clean and sanitised.
  • Maintained up-to-date records of new memberships and renewals, aiding in accurate record-keeping practices.
  • Utilised software systems proficiently for speedy processing of member data and payments.


Education

Standard slovak education qualifications - Fundamental education

Sukromne Slovanske Gymnazium
Bratislava
09.2018 - 06.2023

International Baccalaureate (IB) - Natural Sciences, Humanities and Language

Lycée International de Londres
London
09.2024 -

Skills

  • Fluent English, Slovak and Czech
  • Basic Russian and French proficiency
  • Customer service management
  • IT proficiency (Microsoft Office)
  • Coffee Preparation and Service

Languages

English
Advanced (C1)
Czech
Advanced
Slovak
Native
Russian
Elementary (A2)
French
Elementary

References

References available upon request.

Timeline

International Baccalaureate (IB) - Natural Sciences, Humanities and Language

Lycée International de Londres
09.2024 -

Gym receptionist

Kristína Sykorčinova
07.2022 - 08.2022

Standard slovak education qualifications - Fundamental education

Sukromne Slovanske Gymnazium
09.2018 - 06.2023
Lujza Potheova