Luk Fagbayi
Reynoldsburg,OH
Summary
Highly-motivated employee with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. With a love for teaching others.
Overview
14
14
years of professional experience
Work History
Dinning Room Supervisor/Lead Server
J. Gilberts
Worthington, OH
10.2016 - Current
- Managing a staff of 6 to 14 servers, delegating task and ensuring timely completion.
- Proving exceptional customer service to guest, resolving any issues that arose in a professional manner.
- Assisted with training new employees on proper table settings, menu knowledge, and customer service techniques.
- Other duties included opening and closing of the restaurant, deposits, inventory and final days paperwork.
- Monitored staff performance to ensure quality service to customers.
- Developed strategies for increasing team productivity and efficiency.
Restaurant Manager
Loops
Columbus, OH
02.2010 - 04.2017
- Ensured compliance with all food safety regulations and sanitation standards.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Worked closely with the owners to better ensure that the business was heading in the right direction.
- I was able to help the business grow by landing a few contracts with local businesses such as The Ohio State University and Wexner.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
Education
Some College (No Degree) - Business Administration
The Ohio State University
OhioSkills
- Flexible Scheduling
- Cleanliness Standards
- Knowledgeable in all aspects of the service industry
- Very level and patient
- Fine dinning experience
- Teamwork and collaboration
Timeline
Dinning Room Supervisor/Lead Server
J. Gilberts
10.2016 - Current
Restaurant Manager
Loops
02.2010 - 04.2017
Some College (No Degree) - Business Administration
The Ohio State University