Luka Alvarez-Scarborough
Summary
Energetic worker with with established customer service skills and foodservice experience. Adaptable employee, bringing flexibility and enthusiasm to diverse teams. Collaborative team member, operating cash register, cleaning and managing customer flow. Reliable, trustworthy House Sitter with outstanding references. Experienced individual well-regarded in community for steadiness and common sense. Experience working with contractors and repairmen for special home services and maintenance actions. Natural lover of all kinds of pets.
Overview
4
4
years of professional experience
1
1
Certification
Work History
House and Pet Sitter
Krista Delgallo
06.2019 - Current
- Communicated with homeowner via phone or text.
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Fed and watered animals and replaced dirty bedding and litter boxes.
- Cared for houseplants by frequently watering during owners' absence.
Scoop
Amy's Ice Creams
07.2022 - 12.2022
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Operated cash register, taking payments and issuing customer receipts.
- Carried out cash and card transactions quickly and thoughtfully.
- Maintained cleanliness and organization in establishment.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Notified supervisor and peers of low product inventory and customer complaints.
- Utilized proper portion control to determine customers receive correct portion size.
- Kept tidy and organized area to comply with cleanliness standards.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Education
High School Diploma -
McCallum High School
Austin, TX06.2024
Skills
- Product Inventories
- Customer Service
- Client Satisfaction
- Health Code Requirements
- Communication
- Workstation Organization
- Cash Register Operations
- Problem-Solving
Certification
- Learn 2 Serve Food Handler Certification, 360 Training - 07/23/2022-07/22/2025
Languages
Spanish
Limited Working
Timeline
Scoop
Amy's Ice Creams
07.2022 - 12.2022
House and Pet Sitter
Krista Delgallo
06.2019 - Current
High School Diploma -
McCallum High School
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