Organized and detail-oriented professional with a strong ability to manage multiple priorities efficiently. Adept at problem-solving and dedicated to achieving team success.
Overview
6
6
years of professional experience
Work History
Revenue Operations Specialist
Casa Home Care
11.2025 - Current
Collected, arranged, and input information into database system for over 40 clients.
Maintained database systems to track and analyze operational data.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Sr Audit & Billing Specialist
Konica Minolta Business Solutions
08.2023 - 11.2025
Managed federal and state contracts to ensure compliance and operational efficiency.
Verified accuracy of accounts payable payments, resulting in 60% reduction in payment errors.
Maintained accurate documentation and reporting for compliance and audit readiness for over 50 customers.
Driver Coordinator
Amazon
01.2020 - 07.2023
Managed approximately 30 incoming calls, emails and faxes per day from customers
Worked closely with personnel, customers, and contractors to resolve issues efficiently.
Optimized route planning to enhance delivery efficiency and customer satisfaction.