Luka Dolaberidze
Skokie,IL
Summary
Reliable and upbeat Stylist successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
5
5
years of professional experience
Work History
Stylist/Sales
Rodd and Gunn
01.2023 - Current
- Communicate and engage with customers, assess their needs to provide personalized styling advice and product recommendations
- Build and maintain long-term relationships with clients through excellent customer service and professionalism
- Assist customers in fitting and selecting merchandise best fit for them in a timely and efficient manner while achieving sales goals
- Maintain a neat and organized sales floor, including restocking and merchandising products
- Process transactions accurately and efficiently, including handling cash, credit, and all other existing transaction methods
- Stay up-to-date on product knowledge and trends to effectively communicate brand messaging to customers
- Collaborate with team members and management to ensure store goals and objectives are met
- Participate in training and development opportunities to be constantly improving and maximizing sales techniques and customer service skills.
Assistant Manager/Stylist
Luxottica
12.2020 - 01.2022
- Top-selling selling sales associate of 2021
- Responsible for selling products and services using solid arguments to prospective customers
- Performing cost-benefit assessments on current and prospective customers
- Analyzing the potential of the territory/market, track sales, and provide status reports
- Meeting agreed-upon sales objectives and achievements on time
- Created long-term connections and trust with customer accounts by engaging in an open and interactive conversation
- Responsible for resolving all customer complaints
- Handled returns and exchanges
- Maximized sales transactions
- Responsible for general cleaning
- Helped ensure customer satisfaction.
Culinary Studio Manager
Culinary Studio Caramel
03.2019 - 05.2020
- Acting as a guide for the guests of the culinary studio
- Engaging and entertaining customers
- Managing kitchen: doing prep work, monitoring the process of the chef, and ensuring the safe and efficient environment
- Managing social media to promote master classes
- Getting to know the client's wishes, needs, and special requests for their event
- Developing and maintaining a budget according to the client's needs
- Providing guidance and assistance to volunteers and staff involved in planning and executing events
- Obtaining goods and services from vendors by negotiating and concluding contracts
- In case of a dispute, being on hand to handle it, and ensuring proper cleanup after the event
- Adapting the studio to the demanded market needs.
Education
Bachelor of Business Administration -
University of Chicago
Chicago, IL02.2024
Associate's degree in General Studies -
Oakton Community College
Skokie, IL05.2023
High school diploma -
Buckswood School Ltd
09.2020
Skills
- Handling Pressure
- Interpretation
- Multilingual
- Translation
- Teamwork
- Adaptability
- Improvisation
- Brand Promotion
- Industry Trend Analysis
- Store Opening and Closing
- Relationship Building
- Event Setup
- Product Merchandising
- Detail-orientated
- Creative Thinking
- Communications
- Microsoft Office, Word, Excel, Outlook
- Decision Making
- Organizational skills
- Supervising Experience
- Team management
- Writing Skills
- Budgeting
- Customer service
- Social listening
- Event planning
- Salesforce
- Google Analytics
- Sales
- Negotiation
- Management
- Business Management
Languages
Georgian
Native or Bilingual
Russian
Native or Bilingual
English
Native or Bilingual
Timeline
Stylist/Sales
Rodd and Gunn
01.2023 - Current
Assistant Manager/Stylist
Luxottica
12.2020 - 01.2022
Culinary Studio Manager
Culinary Studio Caramel
03.2019 - 05.2020
Bachelor of Business Administration -
University of Chicago
Associate's degree in General Studies -
Oakton Community College
High school diploma -
Buckswood School Ltd
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