PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Languages
Certification
Timeline

LUKA QIN

Amway
Dublin,CA
LUKA QIN
2
Languages
1
Certification
5
years of professional experience

Business administration graduate with hands-on experience in autonomous delivery support, Sage ERP order processing, customer service, and office operations. Known for accurate documentation, clear communication, and dependable teamwork in fast-paced environments that require quick problem solving and steady follow-through.

Work History

Co-Lead

1 Month
Sunshine Livermore Ministry | Livermore, CA | 10.2026 - Current
  • Served on executive team, contributing to ministry planning and team decisions that drove effective community outreach.
  • Organized ministry events and activities, coordinating schedules, materials, and volunteer support to ensure smooth execution and community involvement.
  • Led worship sessions, coordinating song selection, rehearsals, and participant engagement to enhance spiritual experiences.

Store Associate

4 Months
In-N-Out Burger | Livermore, CA | 07.2026 - Current
  • Took customer orders accurately, ensuring friendly and efficient service to enhance guest experience.
  • Maintain clean, organized dining and service areas.
  • Greeted guests upon arrival at the restaurant. and assist with dining room needs.
  • Assist with food preparation while following food safety and quality standards.

Independent Business Owner

2 Years
Amway | Dublin, CA | 11.2024 - Current
  • Assisted customers in selecting products and placing orders while building relationships through product education and follow-up, contributing to supplemental income through direct sales.
  • Tracked sales, orders, expenses, and Personal Volume (PV) to assess business activity and inform financial decisions.
  • Participated in ongoing product and business training, attending FED 2026 for professional development and networking opportunities.

Operations Specialist, Robots

2 Months
DoorDash | Fremont, CA | 08.2026 - 10.2026
  • Monitored robot performance and completed field routes to support safe, reliable autonomous deliveries.
  • Troubleshot connectivity, mapping, hatch, and controller antenna issues; coordinated robot swaps and equipment replacements.
  • Documented incidents and communicated operational updates to trainers, teammates, and support partners.

Office Administrator & Operations

2 Months
Wardley Film | Stockton, CA | 06.2026 - 08.2026
  • Processed purchase and sales orders in Sage ERP, generated delivery receipts, and maintained accurate pallet and inventory records.
  • Responded to customer inquiries and coordinated with office and warehouse teams to support timely order fulfillment and daily operations.

Student — Community Service Activities

1 Year
Operation Dawn | Gilroy, CA | 05.2025 - 05.2026
  • Maintained clean, safe, and organized residential facilities while supporting daily operations for residents and staff.
  • Coordinated meal preparation, grocery distribution, supply transport, and equipment handling with a local center.
  • Completed 200 hours of community service over 50 weeks.
  • Read 80 Christian books to support personal growth and spiritual development.

Customer Service Advocate

6 Months
Target | Dublin, CA | 03.2024 - 09.2024
  • Assisted guests with purchases, returns, and product inquiries while providing friendly, efficient service.
  • Processed transactions accurately and helped resolve checkout concerns.
  • Supported inventory management by restocking merchandise, organizing products, and checking item availability.

Camp Lead

2 Months
Catalyst Camps | Livermore, CA | 06.2023 - 08.2023
  • Led daily camp activities and supervised campers to maintain a safe, engaging, and inclusive environment.
  • Applied the Reggio Emilia approach through child-led exploration, creative projects, and hands-on learning.
  • Coordinated with camp staff to organize schedules, prepare materials, and support campers’ individual needs.

Floor Staff Member

3 Months
Meet Fresh | Livermore, CA | 03.2023 - 06.2023
  • Greeted Meet Fresh guests and guided dessert and beverage selections.
  • Took counter orders and operated POS register during busy shifts.
  • Served shaved ice, taro ball, and herbal jelly desserts.

Apprentice

3 Months
East Bay Koi | Oakland, CA | 09.2022 - 12.2022
  • Assisted with koi pond maintenance and filtration system cleaning.
  • Monitored water quality and adjusted pond conditions for fish health.
  • Fed koi and inspected fish behavior for signs of stress.
  • Cleaned tanks, pumps, and pond equipment at East Bay Koi.

Apprentice

4 Months
PTR Manufacturing | Union City, CA | 05.2022 - 09.2022
  • Assisted with quality assurance activities, including ACAI and First Article Inspection (FAI) documentation.
  • Supported product inspections and recorded findings to help verify compliance with manufacturing specifications.

Seaman Apprentance

8 Months
U.S Navy | Livermore, California | 08.2021 - 04.2022
  • Participated in scheduled meetings and physical fitness activities to prepare for military service.
  • Studied Navy ranks, core values, and general orders in preparation for recruit training.
  • Followed Navy procedures and safety standards while completing assigned duties.
  • Completed Third-Class Swim Test.

Education

Bachelor of Science - Business Administration

University of The Pacific | Stockton, CA | 01-2021

Dean’s Honor Roll, 2016

Powell Scholarship Recipient, University of the Pacific

Sigma Chi Fraternity

Asian American Christian Fellowship

Integrated Development Group

Order of Omega

Soccer Participant, InterVarsity

Skills

Autonomous Delivery Operations
Field Troubleshooting
Sage ERP
Purchase and Sales Orders
Customer Service
Hospitality
Sales and Relationship Building
Microsoft Office
Incident Documentation
Team Collaboration
Attention to detail

Languages

Chinese (Mandarin)
Limited
Chinese (Cantonese)
Limited

Certification

  • Teaching English as a Foreign Language (TEFL) Certification
  • NASM Certified Virtual Coaching Specialist
  • Food Handler Permit
  • Single Remote Control (SRC) Certified, DoorDash

Timeline

Co-Lead

Sunshine Livermore Ministry
10.2026 - CurrentRead More

Operations Specialist, Robots

DoorDash
08.2026 - 10.2026Read More

Store Associate

In-N-Out Burger
07.2026 - CurrentRead More

Office Administrator & Operations

Wardley Film
06.2026 - 08.2026Read More

Student — Community Service Activities

Operation Dawn
05.2025 - 05.2026Read More

Independent Business Owner

Amway
11.2024 - CurrentRead More

Customer Service Advocate

Target
03.2024 - 09.2024Read More

Camp Lead

Catalyst Camps
06.2023 - 08.2023Read More

Floor Staff Member

Meet Fresh
03.2023 - 06.2023Read More

Apprentice

East Bay Koi
09.2022 - 12.2022Read More

Apprentice

PTR Manufacturing
05.2022 - 09.2022Read More

Seaman Apprentance

U.S Navy
08.2021 - 04.2022Read More

University of The Pacific

Bachelor of Science from Business Administration
Read More
LUKA QIN