Lukas Anderson
Sandwich,MA
Summary
I am a junior at Plymouth State University looking for a summer internship in banking or another financial position. I have taken many business and finance courses thus far. I have eight years of experience in retail and customer service.
Overview
8
8
years of professional experience
Work History
Food Expeditor
Colombos Cafe and Pastries
05.2023 - Current
- Assisted preparation of food plates, overseeing quality, and appearance.
- Provided exceptional support to kitchen staff during high-volume periods, enabling faster turnaround times without sacrificing quality or presentation standards.
- Trained new expeditors and food runners according to company policies and standards.
- Increased order accuracy through effective communication between front-of-house and back-of-house teams.
- Reduced wait times for customers, prioritizing and organizing food orders according to table numbers.
- Demonstrated strong knowledge of menu items, regularly assisting servers with questions regarding ingredients or allergens when needed.
- Supported overall restaurant success by stepping in to assist other team members during peak service hours.
- Leveraged strong multitasking abilities to manage competing demands under pressure, consistently delivering high-quality results while maintaining a positive attitude.
- Maintained kitchen productivity, guaranteeing timely preparation, and serving of dishes in alignment with customer specifications.
- Applied keen attention to detail when plating dishes, ensuring consistent presentation standards that met or exceeded guest expectations.
- Enhanced customer satisfaction by ensuring timely and accurate delivery of food orders.
- Streamlined kitchen operations for increased efficiency by coordinating with chefs and servers on meal preparation and presentation.
- Improved order accuracy with thorough review of each dish before serving to customers.
- Confirmed proper placement of products and side items while implementing special instructions.
- Assisted in the reduction of food waste by closely monitoring portion sizes and communicating with kitchen staff.
- Ensured proper food handling practices were followed, maintaining strict adherence to company guidelines and local health codes.
- Worked closely with management to identify and implement process improvements that led to increased operational efficiency and overall team success.
- Contributed to a positive work environment, collaborating effectively with team members across different roles.
- Promoted a high level of customer satisfaction by addressing any concerns or issues promptly and professionally.
- Aided in inventory management, keeping track of stock levels for essential supplies such as plates, utensils, and condiments.
- Maintained cleanliness and organization in serving area, contributing to positive dining atmosphere.
Laborer
Stonewoodproducts
05.2021 - 08.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
Retail Worker
Qwik Pack & Ship
06.2017 - 01.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
- Answered questions about store policies and addressed customer concerns.
- Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
- Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
- Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
Education
Associate of Science - Finance
Plymouth State University
Plymouth, NH05-2026
Skills
- Customer service
- Team member training
- Guest service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Relationship building
- Cash handling accuracy
- Professional appearance
- Payment processing
- Product knowledge expertise
- Loss prevention
- Order processing
- Time management
- Workplace safety compliance
- Customer feedback management
- Cash register operation
- Retail transactions processing
- Multitasking
- Effective communication
- Customer engagement
- Order fulfillment
- Friendly and helpful
- Attention to detail
- Reliable and responsible
- Adaptable and flexible
- Honest and dependable
- Team cooperation
- Strong communication and interpersonal skills
- Creative thinking
- Positive customer engagement
- Organization
- Flexible hours
- Decision-making
- Goal driven
- Cash handling
- Inventory and stocking
- Engaging with diverse customers
- Product knowledge
- Store opening and closing
- Excellent written and verbal communication
- Building customer loyalty
- Team leadership
- Basic mathematics
- Ability to lift 40 pounds
- Item ticketing and pricing
- Staff support
Timeline
Food Expeditor
Colombos Cafe and Pastries
05.2023 - Current
Laborer
Stonewoodproducts
05.2021 - 08.2022
Retail Worker
Qwik Pack & Ship
06.2017 - 01.2022
Associate of Science - Finance
Plymouth State University
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