Lukas Berman
Gainesville,FL
Summary
Experienced and motivated professional with a robust managerial background. A proactive and dedicated 20-year-old male, showcasing an impressive 6-year work history within the delivery industry, highlighting a noteworthy journey of growth and responsibility. Proficient in team leadership, training and operational streamlining, demonstrating leadership capabilities surpassing age expectations. Recognized for consistently delivering outstanding outcomes, upholding meticulous attention to detail, and exceeding anticipations. The experience underscores a strong work ethos, adaptability, and an unwavering dedication to excellence. With a fervor for organization and efficiency, poised to make a constructive contribution within a diverse and dynamic professional context.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Department Trainer
Ponte Vedra Inn & Club
03.2024 - 12.2024
- Delivered in-house training sessions to existing employees to roll out new processes, rules and technologies.
- Provided coaching and mentoring to employees.
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Tracked employees before, during and after training to verify attainment of training objectives.
- Analyzed and evaluated training effectiveness and program outcomes.
Operations Buyer
Ponte Vedra Inn & Club
12.2023 - 12.2024
- Developed strong relationships with suppliers to secure favorable pricing terms and conditions for the company's benefit.
- Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations.
- Continuously monitored industry trends to identify new supply sources that could potentially improve overall procurement efficiency.
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
Inventory Clerk
Ponte Vedra Inn & Club
09.2023 - 12.2023
- Ensured workplace safety by maintaining a clean and organized workspace, adhering to company policies regarding storage and handling procedures.
- Demonstrated commitment to company values through active participation in team meetings and staff development opportunities, contributing to a positive work environment for all employees.
- Developed strong relationships with clients through proactive communication and problem-solving support.
- Coordinated and carried out deliveries through multiple properties and event functions.
Warehouse Delivery Manager
The Ice Butcher
03.2021 - 08.2023
- Fielded customer questions and complaints and rectified issues
- Monitored customer quality metrics and took proactive steps to implement resolutions and restore acceptable levels
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding
- Supported customers via telephone, email and at sites to handle escalations and product concerns
- Planned delivery routes according to traffic, weather and types of delivery
- Coordinated delivery of contracted solutions at program level and in full accordance with outlined cost, scheduling and quality terms
- Collaborated closely with customers to share information about available products and services, increasing utilization and delivery effectiveness
- Oversaw warehouse staff and maintained efficiency in fast-paced environment
CNC Machine Operator/Delivery Driver
Sculptured Ice Occasions
05.2018 - 03.2021
- Properly loaded and unloaded materials in and out of machines
- Inspected finished parts by checking for defects to meet quality standards
- Monitored machines during operation to make adjustments when necessary and produce quality parts
- Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan
- Moved finished work to correct staging area for disposition
- Adhered to high level of safety by following company rules and regulations to prevent injuries
- Trained and coached new team members on proper machine set-up procedures
- Completed on-time deliveries by choosing best and most efficient routes
- Maintained upbeat, positive attitude in busy, customer-focused environment
- Completed rush deliveries on tight timetables to satisfy customer needs
Education
Associate of Applied Science - Computer Science
Santa Fe College
Gainesville, FL06.2024
High School Diploma - undefined
Coral Springs High School
Coral Springs, FL06.2022
Skills
- Client Base Retention
- Documentation and Recordkeeping
- Business Workflows
- Freight Handling
- Organizational Requirements Monitoring
- Complaint Investigation and Resolution
- Performance Monitor
- Outgoing Shipments Oversight
- Motivational techniques
- Training delivery
- Training needs analysis
Certification
- NASM Certified Personal Trainer
- Heartsaver First Aid CPR AED Training
Timeline
Department Trainer
Ponte Vedra Inn & Club
03.2024 - 12.2024
Operations Buyer
Ponte Vedra Inn & Club
12.2023 - 12.2024
Inventory Clerk
Ponte Vedra Inn & Club
09.2023 - 12.2023
Warehouse Delivery Manager
The Ice Butcher
03.2021 - 08.2023
CNC Machine Operator/Delivery Driver
Sculptured Ice Occasions
05.2018 - 03.2021
High School Diploma - undefined
Coral Springs High School
- NASM Certified Personal Trainer
- Heartsaver First Aid CPR AED Training
Associate of Applied Science - Computer Science
Santa Fe College
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