Lukas Durham
Norman,OK
Summary
Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments. Versatile Clerk with reputation of balancing productivity and exceptional customer service. Committed to resolving issues and promoting customer loyalty to drive business success. Solid experience in cash handling, bookkeeping and computations.
Overview
4
4
years of professional experience
Work History
Correctional Officer 3
Joseph Harp Correctional Center
2022.09 - 2024.06
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Cashier Team Lead
Oncue Express
2020.10 - 2022.09
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Trained team members on cash register operation and cash handling.
- Restocked and organized merchandise in front lanes.
- Operated POS cash register and equipment to collect payments.
Education
High School Diploma -
Moore High School
Moore, Ok2012
Skills
- First Aid Training
- Emergency Response
- De-Escalation Techniques
- Conflict resolution skills
- Policy Enforcement
- Restraint Techniques
- Self-defense tactics
- Search and seizure procedures
- Surveillance
- Weapons training
- Prisoner Transport
- CCTV Monitoring
- Observation Techniques
- Firearm operations trained
- Customer Service
- Team Leadership
- Cash Handling
- Punctual and Reliable
- Positive Attitude
- Team Management
- Cash Register Operation
- Cash handling expertise
- Store Opening and Closing
- Money Handling
Timeline
Correctional Officer 3
Joseph Harp Correctional Center
2022.09 - 2024.06
Cashier Team Lead
Oncue Express
2020.10 - 2022.09
High School Diploma -
Moore High School
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