Lukas Elmborg
McKinney
Summary
Dynamic Project Manager and seasoned Lead Bartender with a proven track record at Infinite Roofing GC LLC and Omni Hotels & Resorts, among other establishments. Excelled in staff management and responsible alcohol service, enhancing team performance and customer satisfaction. Demonstrated skill in community relationship building and suggestive selling, achieving significant project success and sales goals.
Adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Project Manager
Infinite Roofing GC LLC
03.2024 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Lead Bartender
Shark Club Sports Bar & Grill
09.2023 - 02.2024
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
- Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
- Managed cash handling procedures accurately, reducing discrepancies in daily financial reports.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Lead Bartender
Black Rabbit Social
04.2023 - 08.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Closed out cash register and prepared cashier report at close of business.
- Crafted special drink and cocktail menu items for seasonal offerings.
Lead Bartender
Omni Hotels & Resorts
10.2022 - 04.2023
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Closed out cash register and prepared cashier report at close of business.
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Served high customer volumes during special events, nights, and weekends.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Management Trainee
The Shaka House LLC.
04.2022 - 10.2022
- Developed detailed plans based on broad guidance and direction.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Assisted established management staff with operational oversight, business development, and process improvement strategies.
Bartender
Sushi Yamazaki
09.2020 - 04.2022
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Kept bar presentable and well-stocked to meet customer needs.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Member Service Specialist
Lifetime Athletic Club
07.2019 - 10.2020
- Sought ways to improve processes and services provided.
- Recommended specific products and services in alignment with individual needs, requirements and specifications.
- Delivered functionality assistance via phone and online service platforms.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Assistant Tennis Pro
Eldorado Country Club
08.2018 - 06.2019
- Created and implemented innovative strategies to engage clients in coaching journey.
- Developed and maintained network of professional resources to refer clients to.
- Assisted clients in setting and achieving personal and professional goals.
- Utilized various coaching models and techniques to maximize client success.
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
- Developed relationships with clients to provide ongoing support and encouragement.
Education
Associate of Applied Science - Business Management
Collin College
Plano, TX05.2020
High School Diploma -
Yukon High School
Yukon, OK05.2018
No Degree - Sports And Fitness Administration
National Academy of Sports & Medicine
Online CertificationSkills
- Project management
- Project planning and development
- Team collaboration
- Relationship building
- Client and Customer relations
- Customer service
- Staff management
- Suggestive selling
- Inventory
- Social media marketing
- Creative mixology
- Team leadership
Certification
- TABC Certification since 2020- Current day
- Food Handler Certification since 2020- Current day
- Texas School of Bartending Course Certification 2020
- 3rd Degree Black Belt Certification & former four year Instructor
Timeline
Project Manager
Infinite Roofing GC LLC
03.2024 - Current
Lead Bartender
Shark Club Sports Bar & Grill
09.2023 - 02.2024
Lead Bartender
Black Rabbit Social
04.2023 - 08.2023
Lead Bartender
Omni Hotels & Resorts
10.2022 - 04.2023
Management Trainee
The Shaka House LLC.
04.2022 - 10.2022
Bartender
Sushi Yamazaki
09.2020 - 04.2022
Member Service Specialist
Lifetime Athletic Club
07.2019 - 10.2020
Assistant Tennis Pro
Eldorado Country Club
08.2018 - 06.2019
- TABC Certification since 2020- Current day
- Food Handler Certification since 2020- Current day
- Texas School of Bartending Course Certification 2020
- 3rd Degree Black Belt Certification & former four year Instructor
Associate of Applied Science - Business Management
Collin College
High School Diploma -
Yukon High School
No Degree - Sports And Fitness Administration
National Academy of Sports & Medicine
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